50
Problem Cause Correction
Eng ine is running, but no AC output
is available.
1. Circuit breaker open or defective.
2. Service code in generator control board.
3. Poor wiring connections or defective
transfer switch.
1. Reset or replace circuit breaker.
2. Contact local service facility.
3. Check and repair or contact local
service facility.
Eng ine runs well at no-load but “bogs down”
when loads are connected.
1. Generator is overloaded.
2. Short circuit in a connected load.
3. Shorted generator circuit.
4. Fuel pressure or mixture is incorrect.
5. Kinked fuel line between regulator and
engine.
6. Electronic Governor system not
operating properly.
1. Remove one or more loads.
2. Disconnect shorted electrical load.
3. Contact local service facility.
4. See Gaseous Fuel System in the
installation manual.
5. Remove kink. Replace if necessary.
6. Contact local service facility.
Eng ine will not start; or starts and runs rough.
1. 15 Amp fuse missing or blown.
2. Electronic Governor not working
properly.
3. Fuel supply turned off or depleted.
4. Incorrect fuel selection.
5. Failed battery.
6. Clogged air filter.
1. Install (new) 15 Amp fuse. See System
Control Board
2. Contact local service facility.
3. Open fuel valve(s); check propane tank.
4. Check fuel selector switch and set to
proper setting.
5. Replace battery.
6. Clean or replace air filter.
Engine shuts down during operation.
1. Fuel supply turned off or depleted.
2. Control board digital display shows a
service code code.
1. Check fuel valves, fill propane tank.
2. Refer to Service code Detection
System.
Loss of power on circuits.
1. Generator circuit breaker is open.
2. Transfer switch problems.
1. Reset circuit breaker.
2. See transfer switch manual.
Unit will not exercise.
1. Control board not set to AUTO.
2. Exercise timer not set or set to OFF.
3. Unit date and time not set.
4. Failed battery.
5. 15 Amp fuse missing or blown.
1. Press AUTO button on control board.
2. Set exercise timer.
3. Set unit date and time.
4. Replace battery.
5. Install (new) 15 Amp fuse. See System
Control Board.
Excessive Vibration
1. Loose mechanical fastener. 1. Check and repair or contact local
service facility.
Odor of fuel
1. Fuel leak. 1. Turn off manual shutoff fuel valve.
Contact local service facility.
Utility power returns, unit does not stop
1. Blown fuses in transfer switch.
2. 5 minute minimum runtime not lapsed.
3. Poor wire connection or defective
controllers.
1. Install (new) fuses.
2. Wait 5 minutes.
3. Check, repair or contact local service
facility.
Troubleshooting
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