Brother MFC-685CW User Manual

138
Error messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open. The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining Print data is left in the machine's
memory.
Re-start printing from your computer.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer
was sending the data to the
machine.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
See Using ADF on page 10.
See Document jam on page 143.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 52.)
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned image.

Brother MFC-685CW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 12000 DPI
Print speed (black, normal quality, A4/US Letter)	30 ppm
Print speed (color, normal quality, A4/US Letter)	25 ppm
Digital sender	No
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Image formats supported	BMP
Optical scanning resolution	600 x 2400 DPI
PC free copying	Yes
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	480 pages
Modem speed	14.4 Kbit/s
Total input capacity	100 sheets
Total output capacity	50 sheets
Display	LCD
Display diagonal	3.3 \
Market positioning	Home & office
Sound power level (standby)	50 dB
Paper tray media types	Glossy paper, Photo paper, Plain paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5
Photo paper sizes (imperial)	5x7, 5x8 \
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	USB
Dimensions (WxDxH)	557 x 254 x 452 mm
Power requirements	AC 120V 50/60Hz
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Power consumption (standby)	8 W
Power consumption (average operating)	34 W
Operating temperature (T-T)	50 - 95 °F
Operating relative humidity (H-H)	20 - 80 %