BYD Seal 2024 - Charging

Fault Possible Cause Solution
Vehicle display fails.
Verify that there is a charging system fault
message on the instrument cluster, then stop the
charging. It is recommended to contact a BYD
authorized dealer or service provider.
Charging
stops midway
The power grid goes
down.
During AC charging, if power supply resumes
after short-time outage of the external power
grid, BYD charging equipment will re-start
charging automatically and no re-connection of
the charging equipment is required.
Charging cable is not
connected properly
Verify that the charging connection cable is not
loosely connected.
The charging
connection switch is
pressed.
If the charging connection switch is pressed,
the charging will stop. The charging connection
should be connected again to start charging.
High-voltage battery
temperature is too high
or too low
If the instrument cluster shows the high-voltage
warning light, the charging will automatically
stop. Charge the vehicle when the battery
temperature returns to a normal level.
Vehicle or charging pile
failure
If there is any fault prompt for the charging pile
or the vehicle, it is recommended to contact a
BYD authorized dealer or service provider.
Charging
●
Before charging:
●
Check the charging device for
abnormalities such as cracked
housing, worn cable, rusted plug, or
foreign materials.
●
Do not charge when the charging
connection becomes loose.
●
Make sure the port is clear of fluids
or foreign objects, and its metal
terminals are not rusty or corroded.
●
In any of these cases, do not charge.
Otherwise, personal injury may occur
due to short circuit or electric shock.
Using Mode 2 Charging Cable*
1. Equipment
●
Connect the vehicle to an outlet that
meets local standards to charge the
vehicle.
●
A household socket meeting local
standards must be used in order to
avoid line damage or tripping due to
high-power charging, which may affect
the normal use of other devices.
●
This EV Mode 2 charging cable includes
a power plug (complying with local
standards), a charging connector, a
control box, and a charging cable.
The plug is connected to a standard
household power socket, and the
charging connector to the vehicle's
charge port.
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