The printer stops during a print job
An error message is shown on the Display Screen ......................................................................................... 837
The printer ejects blank, unprinted paper ........................................................................................................ 837
An error message is shown on the Display Screen
Status Corrective Action
An error message is displayed during printing. Check the error message and take action as necessary.
(See "Error Messages →P.860 .")
The last portion of roll paper was used during a print job,
and paper could not be advanced because the trailing edge
is taped to the roll.
Remove the used roll and insert a new roll.
(See "Removing the Roll from the Printer.") →P.636
(See "Removing the Roll Holder from Rolls.") →P.639
(See "Loading and Printing on Rolls.") →P.3
The printer ejects blank, unprinted paper
Status Corrective Action
The leading edge of the roll paper was cut
to straighten it.
The leading edge of rolls may be cut to straighten it if you have selected
Trim Edge First > On or Automatic in the Control Panel menu.
(See "Cutting the Leading Edge of Roll Paper Automatically.")
→P.649
The Printhead nozzles are clogged. Print a test pattern to check the nozzles and make sure the Printhead is in
good condition for printing.
(See "Checking for Nozzle Clogging.") →P.795
A print job was received from an incom-
patible printer driver.
Use the correct imagePROGRAF printer driver for the printer and try
printing again.
The printer has received print data that in-
cludes HP RTL commands when Auto Ro-
tate is On in the Control Panel menu.
In the Control Panel, set Auto Rotate to Off and print again.
(See "Menu Settings.") →P.715
The printer is damaged. Contact your Canon dealer for assistance.
Troubleshooting
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The printer stops during a print job
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iPF655 An error message is shown on the Display Screen
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837
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