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imagePROGRAF TM-355
Canon imagePROGRAF TM-355 Online Manual
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6901
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait a moment and turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3001
912
911
913
Table of Contents
Default Chapter
2
Table of Contents
2
Symbols Used in this Document
19
Trademarks and Licenses
20
Trademarks
21
Licenses
22
Overview
48
Printer Parts
49
Front
50
Ink Tank Cover (Inside)
53
Maintenance Cartridge Cover (Inside)
55
Back / Side
56
Top Cover (Inside)
57
Carriage
59
Roll Paper Cover (Inside)
61
Operation Panel
63
Printer Stand
64
Using the Printer
68
Turning the Printer on and off
69
Using the Basket on the Printer Stand
72
Example Basket Configurations
75
Stopping Printing
82
Pausing Printing
83
Printing
84
Printing from Your Computer (Windows)
86
Printing with Easy Setup
87
Setting the Number of Copies and Printing Order
92
Printing Photos and Business Documents
93
Printing by Setting Print Purpose
94
Edit in Posterartist and Print
97
Printing CAD Drawings
99
Changing the Print Quality and Correcting Image Data
103
Adjusting Color Balance
104
Setting the Print Quality Level (Custom)
106
Printing a Color Document in Monochrome
108
Specifying Color Correction
110
Optimal Photo Printing of Image Data
113
Adjusting Colors with the Printer Driver
114
Printing with ICC Profiles
117
Adjusting Brightness
122
Adjusting Contrast
124
Printing Using Detailed Setting Mode
126
Scaled Printing
129
Printing to Oversized Paper Sizes
132
Setting Paper Dimensions (Custom Size)
134
Set a Custom Size Roll Width
138
Printing Without Edges Based on the Scenarios
140
Printing Without Margins to Match Paper Size
141
Printing Without Margins to Match Roll Paper Width
143
Printing Full-Size Without Margins
145
Three-Sided Borderless Printing on Roll Paper
147
Printing Hanging and Horizontal Banners (Large-Format Printing)
152
Printing by Dividing/Joining Documents
154
Printing by Connecting Multiple Pages
155
Printing Multiple Pages All on One Page
156
Dividing and Printing Posters
158
Printing Document in Center of Paper
161
Printing by Saving Roll Paper
164
Saving Roll Paper by Rotating Document 90 Degrees
165
Saving Roll Paper by Eliminating Upper and Lower Margins on Document
168
Switching the Paper Source to Match the Purpose
171
Displaying the Print Results before Printing
173
Other Convenient Settings
174
Stamp Printing
175
Registering a Stamp
176
Setting a Page Size and Orientation
179
Registering a Frequently Used Printing Profile
180
Cutting Roll Paper after Printing
182
HP-GL/2 Printing
184
Printing from Printer
185
Printing Data Saved on USB Flash Drive
186
Printing from Smartphone/Tablet
189
Enlarging Copy with Imagerunner ADVANCE
190
Fitting to Paper Width
195
Specifying Magnification Level
196
Printer Driver
200
Windows Printer Driver
201
Overview of the Printer Driver
202
Canon IJ Printer Driver
203
Changing the Print Options
204
Canon Imageprograf Preview
205
How to Open the Printer Driver Setup Window
206
Updating Media Information in Printer Driver
207
Setting Accounting Information
208
Set a PIN Code for Print Jobs
210
Deleting the Undesired Print Job
211
Canon IJ Status Monitor
212
Checking the Ink Status from Your Computer
214
Instructions for Use (Printer Driver)
215
Printer Driver Description
218
Main Tab Description
219
Page Setup Tab Description
227
Layout Tab Description
233
Favorites Tab Description
239
Utility Tab Description
241
Device Settings Tab Description
243
Canon IJ Status Monitor Description
245
Updating the Printer Driver
248
Obtaining the Latest Printer Driver
249
Deleting the Unnecessary Printer Driver
250
Before Installing the Printer Driver
251
Installing the Printer Driver
252
Handling Paper
253
Loading Rolls in the Printer
255
Removing the Roll from the Printer
264
Removing Rolls from the Roll Holder
267
Feeding Roll Paper Manually
269
Cutting Roll Paper
270
Cutting Roll Paper after Printing
271
Loading Sheets in the Printer
273
Removing Sheets
276
Printing from a Desired Starting Point
278
Paper Settings
281
Changing the Type of Paper
282
Specifying the Paper Length
284
Keeping Track of the Amount of Roll Paper Left
285
Specifying the Cutting Method for Rolls
288
Cutting the Leading Edge of Roll Paper Automatically
290
Reducing Dust from Cutting Rolls
292
Specifying the Ink Drying Time
294
Specifying the Amount of Extension for Borderless Printing
296
Detecting Roll Paper was Replaced While the Power was off
299
Information about Paper
300
Paper Sizes
301
Updating Paper Information
303
Using Paper Other than Genuine Paper and Feed Confirmed Paper
304
Changing Printer's Setting
307
Changing Settings from Operation Panel
308
Home Screen Menu Composition
309
Menu Structure
313
Advanced (Paper Settings)
337
Advanced (LAN Settings)
339
Setting Items on Operation Panel
342
Test Print
344
Print Settings
345
LAN Settings
347
Web Service Setup
355
Paper-Related Settings
356
Auto Maintenance Settings
359
Hard Disk Settings
360
Monitoring Service Settings
362
Other Printer Settings
364
Language Selection
366
Firmware Update
367
Security Settings
368
Maintenance
369
Printer Information
371
Job Management
372
Setting Administrator Password on Operation Panel
373
Erasing Data on Printer's Hard Disk
375
HP-GL/2 Settings
377
Menus on HP-GL/2 Print Settings
378
Color Mode
380
Print Quality
381
Input Resolution
382
Print Target
383
Paper Src
384
Margin
385
Oversize
386
Save Paper
390
Rotate
392
Auto Rotation
393
Enlarge/Reduce
395
Print Centered
398
Cut to Standard Size
400
Standard Size Table
402
Use Nesting Function
404
Nesting Waittime
406
Print Cut Lines
407
Mirror
408
Merge
410
Select Palette
411
Define Palette
412
Pen 0 to Pen 15
413
Reset Palette
414
Smoothing
416
Thicken Fine Lines
417
Adjust Faint Lines
418
Width Correction
419
Print Color List for Palettes
421
Warning Display
422
Detect Image Size
423
Frame Control
427
Menu Setting Combinations
428
Save Paper and Auto Rotation
429
Enlarge/Reduce (Scaling) and Auto Rotation
431
Print Centered and Cut to Standard Size
432
Cut to Standard Size and Auto Rotation and Enlarge/Reduce (Fit Paper Size)
434
Use Nesting Function and Auto Rotation
437
Detect Image Size and Oversize
439
Detect Image Size and Print Centered
444
Status Print
447
Changing Printer's Setting Using Web Browser
449
Start up Remote UI
450
Changeable Setting Items Using Remote UI
453
Security
455
LAN Settings
456
Setting Passwords Using Remote UI
458
Registering Printer's Root Certificate to Web Browser for SSL Communication
460
Registering Printer's Root Certificate to Local Computer for SSL Communication
464
Generating Server Certificate
470
Setting Mail Server
472
Receiving Printer Status by E-Mail
474
Migrating Printer's Setting
476
Initializing Printer's Setting
478
Network Setting
479
Printer Connection Methods
480
Wi-Fi Connection
482
WPS Connection
485
WPS (PIN Code) Connection
488
Manual Connect
491
Easy Wireless Connect
496
Wireless Direct Connection
498
Wired Connection
502
USB Connection
506
Another Printer Found with same Name
507
Printing Network Settings
508
Countermeasures against Unauthorized Access
509
Network Status and Troubleshooting
511
Sharing the Printer on a Network (Windows)
513
Setting up a Shared Printer
514
Restrictions on Printer Sharing
516
Managing Print Jobs
517
Handling Print Jobs
518
Deleting Print Jobs
519
Priority Printing
521
Printing Pending Jobs
523
Printing Security Print Jobs
525
Using the Printer Hard Disk to Handle Print Jobs
527
Using Printer Hard Disk
528
Saving Print Jobs in Personal Job Boxes
530
Printing Saved Jobs
531
Deleting Saved Jobs
533
Moving Saved Jobs
535
Saving Print Jobs Sent from Sources Other than Printer Driver
536
Printing Without Saving Jobs in Common Job Box
538
Setting Passwords for Personal Job Boxes
539
Naming Personal Job Boxes
540
Printing List of Saved Jobs
541
Renaming Saved Jobs
542
Printer Hard Disk Operations
543
Checking Free Hard Disk Space
544
Adjustments for Better Print Quality
545
Checking for Nozzle Clogging
546
Cleaning the Print Head
548
Adjusting Line Misalignment
550
Automatic Adjustment to Straighten Lines and Colors
554
Manual Adjustment to Straighten Lines and Colors
556
Automatically Adjusting Different Colored Horizontal Streaks
558
Manually Adjusting Different Colored Horizontal Streaks
560
Fine-Tuning Paper Feed Amount
562
Adjusting Line Length
563
Troubleshooting Paper Abrasion and Blurry Images
565
Changing the Print Head Height
566
Adjusting Vacuum Strength
568
Color Management
569
Managing Colors
570
Performing Color Calibration
572
Adjustment Types of Color Calibration
575
Maintenance and Consumables
578
Replacing Consumables
579
Checking the Ink Tank Model Number
580
Replacing Ink Tanks
582
Checking Ink Level
588
Replacing the Print Head
590
Replacing the Maintenance Cartridge
598
Checking the Remaining Maintenance Cartridge Capacity
602
Replacing the Cutter Blade
603
Cleaning the Printer
606
Cleaning the Printer Exterior
607
Cleaning Inside the Top Cover
608
Performing Maintenance Functions from Your Computer (Windows)
612
Cleaning the Print Heads
613
Printing a Nozzle Check Pattern
614
Other Maintenance
616
Preparing to Transfer the Printer
617
Reinstalling the Printer
620
Firmware Update
623
Frequently Asked Questions
624
The Printer Does Not Respond Even if Print Jobs Are Sent
628
Printing Stops and an Error Message Is Displayed
629
Failed to Printer Driver Installation (Windows)
630
Removing Printer Software
631
Problems with the Printing Quality
633
Printing Is Faint
634
Banding in Different Colors Occurs
636
Colors in Printed Images Are Uneven
638
Image Edges Are Blurred or White Banding Occurs
641
Paper Rubs against the Print Head
643
The Edges of the Paper Are Dirty
646
The Surface of the Paper Is Dirty
649
The Back Side of the Paper Is Dirty
652
Immediately after Borderless Printing, the Trailing Edge Margin Is Soiled During Regular Printing
655
Printed Colors Are Inaccurate
656
Documents Are Printed in Monochrome
658
Line Thickness Is Not Uniform
659
Lines or Colors Are Misaligned
661
The Length of the Printed Image in the Paper Ejection Direction Is Not Accurate
663
Images Are Printed Crooked
665
Margins Are Wide
666
Borders Appear in Borderless Printing
667
When Printing on Roll Paper, the Printed Surface Becomes Scratched
668
Dent in the Tip of Paper
669
Cannot Configure Network Settings
670
Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
671
Failed to Connect to the Wireless Router." Appears
673
Taking Time to Setup Process (Windows)
675
Cannot Find Printer on Network
676
Cannot Connect Printer to Network
677
Cannot Find Printer During Setup
678
Cannot Find Printer While Using Wi-Fi
683
Cannot Find Printer While Using Wired LAN
686
Searching Printer by IP Address or Host Name During Setup
687
Cannot Print over Network
690
Cannot Print over TCP/IP Network
691
Cannot Print over Bonjour Networks
692
Cannot Print Using Airprint
693
Network Connection Problems
694
Network Settings and Common Problems
695
Cannot Connect to the Printer
696
Printer Problems
701
Printer Does Not Turn on
702
Messages Advising to Check the Maintenance Cartridge Are Not Cleared
703
The Data Lamp on the Operation Panel Does Not Light up
704
If the Printer Makes a Strange Sound
705
Printed Pages Are Not Collected Cleanly in the Basket
707
Warning Message Is Displayed When Performing Color Calibration
708
Paper Is Not Fed or Ejected Properly
709
Remove Jammed Roll Paper
710
Remove a Jammed Sheet
715
Remove Jammed Paper (Paper Feed Slot)
719
Roll Paper Cannot be Inserted into the Paper Feed Slot
722
Cannot Load Sheets
723
Roll Paper Remains/Lacks under Quantity Management
724
The Printer Ejects Blank, Unprinted Paper
725
Printer Keeps Ejecting the Roll Paper
726
Paper Cutting Problems
729
Paper Is Not Cut
730
Paper Is Not Cut Straight
731
Cutter Blade Does Not Work While Cutting Is in Progress
733
I Want to Know How to Configure Roll Cutting
734
I Want to Configure so that the Roll Is Cut Automatically after Waiting for the Ink to Dry
735
Paper Setting Problems
736
Paper Widths with High Transparency Cannot be Detected
737
I Want to Know the Paper Types that Can be Used in this Printer
738
Estimated Paper Type Does Not Match the Loaded Paper Type
739
The Paper Type that I Want to Print Is Not Displayed on the Touch Screen
740
Ink-Related Problems
741
Printer Consumes a Lot of Ink
742
Ink Level Detection
743
Does this Printer Support Sub-Ink Tank System
744
About Print Settings
745
How Do I Print Without Borders
746
I Want to Easily Create Vertical or Horizontal Banners
747
Can I Perform Duplex Printing
748
I Want to Perform Enlargement Printing
749
HP-GL/2 Problems
750
With HP-GL/2, Printing Is Misaligned
751
Lines or Images Are Missing in Printed HP-GL/2 Jobs
752
Lines Are Printed too Thick or Thin in HP-GL/2 Print Jobs
753
HP-GL/2 Jobs Are Printed in Monochrome (or Color)
754
Printed Colors of Lines Are Inaccurate During HP-GL/2 Printing
755
HP-GL/2 Jobs Are Printed 6 MM Larger than Specified
756
HP-GL/2 Jobs Are Printed at Maximum Size, Even if a Standard Size Is Specified
757
HP-GL/2 Printing Takes a Long Time
758
The Printer Stops When Printing a HP-GL/2 Job (the Carriage Stops Moving)
759
List of Support Code for Error
760
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Canon imagePROGRAF TM-355 Specifications
General
Brand
Canon
Model
imagePROGRAF TM-355
Category
Printer
Language
English
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