Chapter 8
8-7
Ink tank error.
Press OK and replace ink tank.
03830203-2543 C ink tank ID error Replace with a valid C ink tank
Ink tank error.
Press OK and replace ink tank.
03830206-2546 MBk ink tank ID error Replace with a valid MBk ink tank
Ink tank error.
Press OK and replace ink tank.
03830206-2547 MBk2 ink tank ID error Replace with a valid MBk ink tank
No ink tank loaded.
Press OK and check ink tank.
03830104-2520 BK ink tank not installed Install a Bk ink tank
No ink tank loaded.
Press OK and check ink tank.
03830101-2521 Y ink tank not installed Install a Y ink tank
No ink tank loaded.
Press OK and check ink tank.
03830102-2522 M ink tank not installed Install a M ink tank
No ink tank loaded.
Press OK and check ink tank.
03830103-2523 C ink tank not installed Install a C ink tank
No ink tank loaded.
Press OK and check ink tank.
03830106-2526 MBK ink tank not installed Install a MBk ink tank
No ink tank loaded.
Press OK and check ink tank.
03830106-2527 MBK2 ink tank not installed Install a MBk ink tank
Top cover is open.
Turn off printer, wait a while, and
turn it on again.
03031000-2E0F Top cover abnormally open Close the top cover and turn on the printer again.
Ink tank cover is open.
Turn off printer,wait a while, and
turn it on again.
03031000-2E10 Ink tank cover abnormally open Close the ink tank cover and turn on the printer again.
Maintenance cartridge full.
Replace the maintenance
cartridge.
03841001-2819 Maintenance cartridge full Renew the maintenance cartridge.
No Maintenance Cartridge
capacity.
Replace the maintenance
cartridge.
03841001-281B Not enough space in the maintenance
cartridge prior to cleaning
Replace the maintenance cartridge.
Maintenance cartridge problem.
Replace the maintenance
cartridge.
03841201-2816 Maintenance cartridge EEPROM error Renew the maintenance cartridge.
Maintenance cartridge problem.
Replace the maintenance
cartridge.
03841201-2817 Maintenance cartridge ID error Renew the maintenance cartridge.
Borderless printng not possible.
Check roll width and spacers.
Online: Print
Load/Eject:
Change Paper
03861001-2405 Paper loaded at a position inaccessible for
borderless printing
Check to see if a borderless printing spacer is installed.
Reload the paper.
Borderless printng not possible.
Check paper size setting.
Online: Print
Load/Eject:
Change Paper
03861001-2406 Data unfit for borderless printing Check the paper size.
Change the paper size.
Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject:
Change Paper
03862000-2E09 Not enough roll media on remaining roll
media quantity detection
Renew the supply of roll media.
Cannot cut paper.
Press Load/Eject and reload the
paper.
03870001-2015 Cutting failure Cut paper manually.
Check the cutter.
Cannot adjust optic axis.
Press Online to clear the error.
03010000-2824 Optical axis error Check the multi sensor.
Check the head management sensor.
This type of paper is not
compatible with HP-GL/2.
Online: Print
Stop: Stop Printing
Load/Eject:
Change Paper
03061000-2E15 Non-support media of HP-GL/2 Exchange for the compatible paper to HP-GL/2 before
reprinting.
Display massage Code* Condition detected Action
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