Name: Cisco 4400 Series
Brand: Cisco
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D-16

Cisco Wireless LAN Controller Configuration Guide

OL-17037-01

Appendix D Troubleshooting

Uploading Logs and Crash Files

Step 2 To specify the type of file to be uploaded, enter this command:

transfer upload datatype datatype

where datatype is one of the following options:

• crashfile—Uploads the system’s crash file.

• errorlog—Uploads the system’s error log.

• panic-crash-file—Uploads the kernel panic information if a kernel panic occurs.

• systemtrace—Uploads the system’s trace file.

• traplog—Uploads the system’s trap log.

• watchdog-crash-file—Uploads the console dump resulting from a software-watchdog-initiated

reboot of the controller following a crash. The software watchdog module periodically checks the

integrity of the internal software and makes sure that the system does not stay in an inconsistent or

non-operational state for a long period of time.

Step 3 To specify the path to the file, enter these commands:

• transfer upload serverip server_ip_address

• transfer upload path server_path_to_file

• transfer upload filename filename

Step 4 If you are using an FTP server, also enter these commands:

• transfer upload username username

• transfer upload password password

• transfer upload port port

Note The default value for the port parameter is 21.

Step 5 To view the updated settings, enter this command:

transfer upload start

Step 6 When prompted to confirm the current settings and start the software upload, answer y.

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