Name: Cisco 4400 Series
Brand: Cisco
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D-15

Cisco Wireless LAN Controller Configuration Guide

OL-17037-01

Appendix D Troubleshooting

Uploading Logs and Crash Files

Figure D-3 Upload File from Controller Page

Step 2

From the File Type drop-down box, choose one of the following:

• Event Log

• Message Log

• Trap Log

• Crash File

Step 3 From the Transfer Mode drop-down box, choose TFTP or FTP.

Step 4 In the IP Address field, enter the IP address of the TFTP or FTP server.

Step 5 In the File Path field, enter the directory path of the log or crash file.

Step 6 In the File Name field, enter the name of the log or crash file.

Step 7 If you chose FTP as the Transfer Mode, follow these steps:

a. In the Server Login Username field, enter the FTP server login name.

b. In the Server Login Password field, enter the FTP server login password.

c. In the Server Port Number field, enter the port number of the FTP server. The default value for the

server port is 21.

Step 8 Click Upload to upload the log or crash file from the controller. A message appears indicating the status

of the upload.

Using the CLI to Upload Logs and Crash Files

Using the controller CLI, follow these steps to upload logs and crash files.

Step 1 To transfer the file from the controller to a TFTP or FTP server, enter this command:

transfer upload mode {tftp | ftp}

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Cisco 4400 Series Specifications

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