D-24
Cisco Wireless LAN Controller Configuration Guide
OL-17037-01
Appendix D Troubleshooting
Troubleshooting CCXv5 Client Devices
Step 12 To see the status of the last test, enter this command:
show client ccx last-test-status client_mac_address
Information similar to the following appears for the default gateway ping test:
Test Type........................................ Gateway Ping Test
Test Status...................................... Pending/Success/Timeout
Dialog Token..................................... 15
Timeout.......................................... 15000 ms
Request Time..................................... 1329 seconds since system boot
Step 13 To see the status of the last test response, enter this command:
show client ccx last-response-status client_mac_address
Information similar to the following appears for the 802.1X authentication test:
Test Status...................................... Success
Response Dialog Token............................ 87
Response Status.................................. Successful
Response Test Type............................... 802.1x Authentication Test
Response Time.................................... 3476 seconds since system boot
Step 14 To see the results from the last successful diagnostics test, enter this command:
show client ccx results client_mac_address
Information similar to the following appears for the 802.1X authentication test:
dot1x Complete................................... Success
EAP Method....................................... *1,Host OS Login Credentials
dot1x Status.................................. 255
Step 15 To see the relevant data frames captured by the client during the previous test, enter this command:
show client ccx frame-data client_mac_address
Information similar to the following appears:
LOG Frames:
Frame Number:.................................... 1
Last Frame Number:............................... 1120
Direction:....................................... 1
Timestamp:....................................... 0d 00h 50m 39s 863954us
Frame Length:.................................... 197
Frame Data:
00000000: 80 00 00 00 ff ff ff ff ff ff 00 12 44 bd bd b0 ............D...
00000010: 00 12 44 bd bd b0 f0 af 43 70 00 f2 82 01 00 00 ..D.....Cp......
00000020: 64 00 11 08 00 01 00 01 08 8c 12 98 24 b0 48 60 d...........$.H`
00000030: 6c 05 04 01 02 00 00 85 1e 00 00 89 00 0f 00 ff l...............
00000040: 03 19 00 41 50 32 33 2d 31 30 00 00 00 00 00 00 ...AP23-10......
00000050: 00 00 00 00 00 00 26 96 06 00 40 96 00 ff ff dd ......&...@.....
00000060: 18 00 50 f2 01 01 00 00 50 f2 05 01 00 00 50 f2 ..P.....P.....P.
00000070: 05 01 00 00 40 96 00 28 00 dd 06 00 40 96 01 01 ....@..(....@...
00000080: 00 dd 05 00 40 96 03 04 dd 16 00 40 96 04 00 02 ....@......@....
00000090: 07 a4 00 00 23 a4 00 00 42 43 00 00 62 32 00 00 ....#...BC..b2..
000000a0: dd 05 00 40 96 0b 01 dd 18 00 50 f2 02 01 01 82 ...@......P.....
000000b0: 00 03 a4 00 00 27 a4 00 00 42 43 5e 00 62 32 2f .....'...BC^.b2/
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