Dial an International Number 27
Secure Calls 27
Answer Calls 27
Answer a Call 28
Answer Call Waiting on Your Conference Phone 28
Decline a Call 28
Silence an Incoming Call 28
Turn On Do Not Disturb 29
Turn On or Turn Off DND Using a Star Code 29
Mute Your Call 30
Hold Calls 30
Put a Call on Hold 30
Answer a Call Left on Hold for Too Long 30
Swap Between Active and Held Calls 31
Forward Calls 31
Forward Calls with the Phone Web Page 32
Activate Call Forward All with Feature Activation Code Synchronization 32
Transfer Calls 33
Transfer a Call to Another Person 33
Consult Before You Complete a Transfer 33
Conference Calls and Meetings 34
Add Another Person to a Call 34
Record a Call 34
Instant Message and Presence Contacts 35
Presence 35
Make a Call to an IM and Presence Contact 35
Change Your Presence State 36
Page a Group of Phones (Multicast Paging) 36
Call Center Features 37
Sign In as a Call Center Agent 37
Sign Out as a Call Center Agent 38
Change Your Status as a Call Center Agent 38
Accept a Call Center Call 38
Hold an Agent Call 39
Cisco IP Conference Phone 7832 Multiplatform Phone User Guide
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