Make a Call with a Phone or Video Address
Sometimes, instead of just having someone’s phone number, you might also have a phone or video address
that you can use to place the call instead.
These addresses might look like an email address, such as username1@example.com, or it might contain
numbers like username2@209.165.200.224.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Press More and select ABC, and you’ll be able to enter text using the keypad.
Step 4
Press a number on the keypad to see the available options, and then press the number again to move through
the choices.
For example, press the number 1 three times to enter the @ symbol.
Step 5
Press Answer/Send .
Redial a Number
You can call the most recently dialed phone number from the Phone app.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Press Redial.
Return a Recent Call
You can return a recent call with the Recents list in the Phone app.
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
34
Calls
Make a Call with a Phone or Video Address
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