Procedure
Step 1
Access the Phone app.
Step 2
Press More and select Park.
The phone displays the call park extension.
Retrieve a Call on Hold with Call Park
You can pick up a parked call from anywhere in your network.
Before You Begin
You need the call park extension.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Dial the call park extension.
Forward Calls From Your Phone
You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
•
Forward all calls
•
Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the Forward all icon in the line label.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Press More and select Forward all.
Step 4
Enter the number to receive the calls or select an entry from your Recents call list.
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
43
Calls
Forward Calls From Your Phone
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