Procedure
Step 1
Access the Phone app.
Step 2
Select Intercom line.
Step 3
Dial the target intercom number.
Answer an Intercom Call
You can answer an intercom call to talk to the other person.
Before You Begin
You receive a message on your phone screen, and an audible alert. Your phone answers the intercom call in
whisper mode.
Procedure
Step 1
Access the Phone app.
Step 2
Select the intercom call.
Supervise and Record Calls
You can supervise and record a call. But you must have a minimum of three people on a line: the person
calling, the chaperone, and the person called.
The chaperone answers a call, creates a conference call, and monitors and records the conversation.
The chaperone performs the following tasks:
•
Record the call.
•
Conference in the first participant only; Other participants add people as needed.
•
End the call.
The conference ends when the chaperone hangs up the call.
Set up a Supervised Call
When you have a call to chaperone, the incoming call indicates that the call requires supervision.
Before You Begin
You must be part of the chaperone hunt group.
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
47
Calls
Answer an Intercom Call
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