Cisco 8821

CHAPTER 9
Troubleshooting
•
General Troubleshooting, page 89
•
Find Information About Your Phone, page 91
•
Hardware Diagnostics, page 91
General Troubleshooting
You can troubleshoot some general problems with your phone. If your problem is not discussed below, contact
your administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
Your phone is out of the wireless network access point service
area.
When roaming with your phone, a green blinking
light indicates that the phone is still within the
wireless service coverage area.
Note
•
You must log in to the Extension Mobility service.
•
You must enter a client matter code or forced authorization
code after you dial a number.
•
Your phone has time-of-day restrictions that prevent you from
using some features during certain hours of the day.
You cannot complete a call
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
89