Cisco 8821 User Manual

CHAPTER 9
Troubleshooting
•
General Troubleshooting, page 89
•
Find Information About Your Phone, page 91
•
Hardware Diagnostics, page 91
General Troubleshooting
You can troubleshoot some general problems with your phone. If your problem is not discussed below, contact
your administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
Your phone is out of the wireless network access point service
area.
When roaming with your phone, a green blinking
light indicates that the phone is still within the
wireless service coverage area.
Note
•
You must log in to the Extension Mobility service.
•
You must enter a client matter code or forced authorization
code after you dial a number.
•
Your phone has time-of-day restrictions that prevent you from
using some features during certain hours of the day.
You cannot complete a call
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
89

Cisco 8821 Specifications

General

Wi-Fi	Yes
Ethernet LAN	No
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	3.0+HS
Security algorithms	EAP-FAST, EAP-TLS, PEAP, WPA
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11d, IEEE 802.11e, IEEE 802.11g, IEEE 802.11n, IEEE 802.11r
USB 2.0 ports quantity	1
Voice codecs	G.711, G.711a, G.722, G.729, G.729ab, iLBC
Volume control	Digital
Product type	IP mobile phone
Product color	Black
Input frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	0.2 A
Display diagonal	2.4 \
Display resolution	240 x 320 pixels
Frequency band	2.412, 2.472, 5.180, 5.240, 5.260, 5.320, 5.500, 5.700, 5.745, 5.825 GHz
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	10 - 95 %
Safety	UL 60950-1, CAN/CSA 60950-1, EN 60950-1, IEC 60950-1, AS/NZS 60950.1, IEC 60529 (IP 67)
Certification	● 47 CFR 15 B ● ICES-003 B ● EN 55022 B ● AS/NZS CISPR 22 B ● CISPR 22 B ● VCCI B ● EN 61000-3-2 ● EN 61000-3-3 ● KN 22 B ● EN 55024 ● EN 50082-1 ● EN 61000-6-1 ● EN61000-6-3 ● EN 300386 ● EN 60601-1-2 ● KN
Number of handles included	1 pc(s)
Harmonized System (HS) code	85171800

Weight and Dimensions

Depth	17 mm
Width	56 mm
Height	132 mm
Weight	126 g