Answer a Call
Procedure
Press Answer or Answer/Send .
Answer Call Waiting
When you have an incoming call while you are on an active call, you hear a single beep. You can answer the
new call and automatically hold the active call.
Procedure
Step 1
Press Answer or Answer/Send .
Step 2
(Optional) If you have more than one call waiting, select an incoming call.
Decline a Call
When you get an incoming call that you don't want to answer, you can decline the call, which sends the call
to voicemail.
Procedure
Press Decline or Power/End Call .
Ignore a Call
When you get an incoming call that you don't want to answer, you can ignore the call. The call shows up in
your call list.
Procedure
Press the Up or Down arrow on the Navigation cluster.
Silence Incoming Calls on Your Phone
If you're busy and don't want to be disturbed, you can silence incoming calls. If you do this, the phone won't
ring, but you will see a visual alert. So, you can still choose to answer the call. If you don't answer the call,
the call goes to your voicemail instead.
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
37
Calls
Answer a Call
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