Cisco 8832 User Manual

Sign In as a Call Center Agent 43
Sign Out as a Call Center Agent 43
Change Your Status as a Call Center Agent 44
Accept a Call Center Call 44
Hold an Agent Call 44
Set a Disposition Code While on a Call Center Call 45
Trace a Call 45
Escalate a Call to a Supervisor 45
Contacts 47
CHAPTER 3
Personal Address Book 47
Add a New Contact to Your Personal Address Book 47
Add a New Contact to Your Personal Address Book with Phone Web Page 48
Search for a Contact in Your Personal Address Book 48
Call a Contact in Your Personal Address Book 49
Edit a Contact in Your Personal Address Book 49
Remove a Contact from Your Personal Address Book 50
Search for a Contact in the All Directories Screen 50
Corporate Directory 52
Webex Directory 52
Edit the Webex Directory Name 52
Search for a Contact in Your Webex Directory 53
Search for a Webex Contact in All Directory 54
Broadsoft Directory 55
Search for a Contact in Your BroadSoft Directory 55
Edit Your Contact Type in Your BroadSoft Directory 56
Manage Your Contacts in the BroadSoft Personal Directory 57
Edit Your BroadSoft Directory Name 58
Edit the Server Name of Your BroadSoft Directory 59
Edit Credentials of Your BroadSoft Directory 60
Edit Your BroadSoft Directory Password 61
LDAP Directory 61
Edit Credentials of Your LDAP Directory 61
Search for a Contact in Your LDAP Directory 62
Cisco IP Conference Phone 8832 Multiplatform Phone User Guide
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Contents

Cisco 8832 Specifications

General

Control type	Buttons
Display type	LCD
Product type	IP conference phone
Voice codecs	G.711a, G.711u, G.722, G.729A, G.729ab, OPUS, iLBC
Certification	CE Markings per directives 2014/30/EU and 2014/53/EU and 2014/35/EU \u2028 \u2028 UL 60950 Second Edition \u2028 CAN/CSA-C22.2 No. 60950 Second Edition \u2028 EN 60950 Second Edition (including A11 and A12) IEC 60950 Second Edition (including A11 and A12) EN 60950-1 IEC 60950-1 AS/NZS 60950.1 47CFR Part 15 (CFR 47) Class B AS/NZS CISPR32 Class B \u2028 CISPR32 \u2028Class B EN55032 \u2028 Class B EN 300 386 ICES003 Class B \u2028 VCCI Class B \u2028 EN61000-3-2 \u2028 EN61000-3-3 \u2028 EN61000-4-2 IEC61000-4-2 EN61000-4-3 IEC61000-4-3 EN61000-4-6 IEC61000-4-6 KN22 Class B \u2028 EN55024 \u2028 CISPR24 \u2028 KN24 Armadillo Light AS/ACIF S004 NZPTC220
Product color	Charcoal
Frequency range	100 - 20000 Hz
Built-in display	Yes
Display diagonal	3.9 \
Languages support	ARA, BUL, CAT, CHI (SIMPL), CHI (TR), CZE, DAN, DEU, DUT, ENG, ESP, EST, FIN, FRE, GRE, HEB, HUN, ITA, JPN, KOR, LAT, LIT, NOR, POL, POR, RUM, RUS, SER, SLK, SLV, SWE, TUR, UKR
Display resolution	480 x 128 pixels
Security algorithms	EAP-FAST, EAP-TLS, SHA-256, SSH
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet interface type	Fast Ethernet
Supported network protocols	IPv4, IPv6, SIP, SDP, UDP, DHCP, GARP, TFTP, HTTPS, RTP, RTCP, Cisco Discovery Protocol, LLDP
Cables included	USB
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	10 - 90 %
USB connector type	USB Type-C
RJ-45 ports quantity	1

Weight and Dimensions

Width	278 mm
Height	61 mm
Weight	1850 g