Cisco 8832 - Page 84

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Cisco IP Conference Phone 8832 Multiplatform Phone User Guide

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Table of Contents3
Your Phone11
Your Cisco IP Conference Phone 883211
Feature Support12
Phones Supported in this Document12
New and Changed Features13
New and Changed for Firmware Release 11.3(7)13
New and Changed for Firmware Release 11.3(6)13
New and Changed for Firmware Release 11.3(5)14
New and Changed for Firmware Release 11.3(4)14
New and Changed for Firmware Release 11.3(3)15
New and Changed for Firmware Release 11.3(2)15
New and Changed for Firmware Release 11.3(1)18
Phone Setup18
Connect to the Network18
Onboard Your Phone with Activation Code19
Auto Provision Your Phone with Short Activation Code20
Install the Wired Expansion Microphones20
Install the Wireless Expansion Microphones21
Pair a Wireless Microphone22
Unpair a Wireless Microphone22
Install the Wireless Microphone Charging Cradle23
Charge a Wireless Microphone23
User Authentication Control24
Sign into Your Extension from Another Phone (Extension Mobility)24
Sign in to a Phone as a Guest24
Sign out of a Phone as a Guest25
Set the Profile Rule on the Phone25
Phone Web Page25
Speed-Dial Numbers26
Cisco IP Conference Phone 8832 Buttons and Hardware27
Conference Phone Navigation28
Conference Phone Softkeys29
Conference Phone Screen29
Clean the Phone Screen29
Wired Expansion Microphone29
Wireless Expansion Microphone30
Energy Savings31
Turn on Your Phone31
Additional Help and Information32
Troubleshooting32
Find Information about Your Phone32
View the Customization State on the Phone33
View the Network Status34
View the Phone Status34
View the Status Messages on the Phone35
View the Line Status35
View Call Records in Call Statistics35
View 802.1X Transaction Status36
View the Reboot History37
Report All Phone Issues37
Identify Phone Issues with a URL in the Phone Web Page37
Lost Phone Connectivity38
Get more Information When Your Phone Displays a Provisioning Failure Message38
Find the Transition License Type39
Find Information about MIC Cert Refresh Status39
Cisco One-Year Limited Hardware Warranty Terms40
Calls41
Make Calls41
Make a Call41
Make an Emergency Call41
Redial a Number42
Speed Dial42
Assign a Speed-Dial Code from the Phone Screen42
Make a Call with a Speed-Dial Code43
Dial an International Number43
Secure Calls43
Answer Calls43
Answer a Call44
Answer Call Waiting on Your Conference Phone44
Decline a Call44
Silence an Incoming Call44
Turn on Do Not Disturb45
Turn on or Turn off DND Using a Star Code45
Mute Your Call45
Hold Calls46
Put a Call on Hold46
Answer a Call Left on Hold for too Long46
Forward Calls46
Forward Calls with the Phone Web Page47
Activate Call Forward All with Feature Activation Code Synchronization48
Transfer Calls49
Transfer a Call to Another Person49
Consult before You Complete a Transfer49
Conference Calls and Meetings50
Add Another Person to a Call50
Record a Call50
Instant Message and Presence Contacts51
Presence51
Make a Call to an IM and Presence Contact51
Change Your Presence State52
Page a Group of Phones (Multicast Paging)52
Call Center Features52
Sign in as a Call Center Agent53
Sign out as a Call Center Agent53
Change Your Status as a Call Center Agent54
Accept a Call Center Call54
Hold an Agent Call54
Set a Disposition Code While on a Call Center Call55
Trace a Call55
Escalate a Call to a Supervisor55
Contacts57
Personal Address Book57
Add a New Contact to Your Personal Address Book57
Add a New Contact to Your Personal Address Book with Phone Web Page58
Search for a Contact in Your Personal Address Book58
Call a Contact in Your Personal Address Book59
Edit a Contact in Your Personal Address Book59
Remove a Contact from Your Personal Address Book60
Search for a Contact in the All Directories Screen60
Corporate Directory62
Webex Directory62
Edit the Webex Directory Name62
Search for a Contact in Your Webex Directory63
Search for a Webex Contact in All Directory64
Broadsoft Directory65
Search for a Contact in Your Broadsoft Directory65
Edit Your Contact Type in Your Broadsoft Directory66
Manage Your Contacts in the Broadsoft Personal Directory67
Edit Your Broadsoft Directory Name68
Edit the Server Name of Your Broadsoft Directory69
Edit Credentials of Your Broadsoft Directory70
Edit Your Broadsoft Directory Password71
LDAP Directory71
Edit Credentials of Your LDAP Directory71
Search for a Contact in Your LDAP Directory72
Call a Contact in Your LDAP Directory73
Edit a Contact Number in Your LDAP Directory73
XML Directory74
Call a Contact in Your XML Directory74
Edit a Contact Number in Your XML Directory75
Reverse Name Lookup for Incoming and Outgoing Calls76
Recent Calls77
Recent Calls List77
View Your Recent Calls77
Spam Indication for Webex Calls79
View Calls Logs from Server79
Return a Recent Call80
Clear the Recent Calls List81
Create a Contact from a Recents Record81
Delete a Call Record82
Delete All Call Records82
Voicemail85
Your Voicemail Account85
Set up Voicemail on Your Phone85
Check New Voice Messages86
Access Voicemail86
Access Audio Voicemail86
Settings89
Phone Settings Overview89
Change the Ringtone90
Turn on Do Not Disturb from the Phone Screen90
Forward Calls from Your Phone90
Assign a Ring Tone with the Phone Web Page92
Turn on DND from the Phone Web Page92
Configure the Screen Saver with the Phone Web Interface92
Adjust the Backlight Timer from Phone Web Page94
Enable Anonymous Call Blocking from the Phone Web Page94
Enable Call Waiting from the Phone Web Page94
Block an Anonymous Call94
Block Caller ID95
Enable Call Waiting95
Secure a Call96
Set up an Auto Answer Page96
Set up Voicemail96
HTTP Proxy Settings97
Set up a Proxy Server with the Auto Proxy Mode97
Set up a Proxy Server with the Manual Proxy Mode97
Set up a Proxy Server from the Phone Web Page98
Change the Time Format100
Change the Date Format100
Change the Screen Saver100
Add a Logo as a Phone Background101
Change Wallpaper from the Phone Page101
Set Language102
Set Password102
Set Password from Phone Web Page103
Set up the Profile Account103
Add Multiple Locations for a Broadworks XSI User104
Product Safety and Security105
Safety and Performance Information105
Power Outage105
Regulatory Domains105
Health-Care Environments105
External Devices105
Ways to Provide Power to Your Phone106
Phone Behavior During Times of Network Congestion106
UL Warning106
Product Label106
Compliance Statements107
Compliance Statements for the European Union107
CE Marking107
RF Exposure Statement for the European Union107
Compliance Statements for the USA107
Part 15 Radio Device107
Compliance Statements for Canada107
Canadian RF Exposure Statement108
Canadian High-Power Radars Statement108
Compliance Statements for New Zealand109
Permit to Connect (PTC) General Warning109
Compliance Statements for Taiwan109
DGT Warning Statement109
Low Power and Visual Warning Notices110
Compliance Statement for Argentina110
Compliance Information for Brazil110
Compliance Statement for Singapore111
Compliance Information for China111
Compliance Information for Japan111
Compliance Information for Korea111
Compliance Information for Mexico112
Compliance Information for Russia112
FCC Compliance Statements112
FCC Part 15.19 Statement112
FCC Part 15.21 Statement112
FCC RF Radiation Exposure Statement113
FCC Receivers and Class B Digital Statement113
Cisco Product Security Overview113
Important Online Information113

Cisco 8832 - Page 84

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