Troubleshooting
Problems and Possible Solutions 8 - 9
8
You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.
The CD/DVD cannot be read. The CD/DVD is dirty. Clean it with a CD/DVD cleaner kit.
The DVD tray will not open when there is
a disc in the tray.
The DVD is not correctly placed in the tray. Gently try to remove the disc using
the eject hole (see “Loading Discs” on page 2 - 3).
The DVD regional codes can no longer
be changed.
The code has been changed the maximum 5 times. See “DVD Regional
Codes” on page 2 - 5.
Unwelcome numbers appear when
typing.
Num Lock is turned ON (see “LED Indicators” on page 1 - 11).
Problem Possible Cause - Solution
Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
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