Chapter 5: Maintenance and troubleshooting
98-148232-E Help desk 112
2. After receiving the reset code from your supplier, select Reset password from the
Support page.
3. Type in the reset code obtained from your supplier and select Reset.
4. The password is reset to admin.
Help desk
Under Help desk you can enter the contact information you want for your EXPLORER 540. The
Help desk contact information is empty by default. You must provide the contact information,
e.g. the phone number for your Airtime Provider under Advanced > Help desk. For details on
how to enter the information, see Help desk on page 90.
The Help desk information is then available from the About page (
(Control panel) >
Support > About)