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Comdial DX-80 - Ensuring Optimum Call Handling Performance

Comdial DX-80
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October, ‘03 Comdial 103
DX-80 Installation & Maintenance
a9byd2=3102
a9byd3=3103
a9byd4=3104
a9byd5=3105
;UCD overflow 2 for UCD groups 1-5
a9byd91=3201
a9byd01=3202
a9byd*1=3203
a9byd#1=3204
a9byda1=3205
;UCD overflow for all other groups
a9bydx=
2. Remove Mail Box 157. This is a voice mail port and cannot be used as a mail box.
3. Remove Custom 16384 from voice mail – it adds an asterisk (*) to the end of transfers. This
causes problems with analog phones (phone rings once but are dead air when answered).
4. Change the System Technical “Seconds of non silence” from 5 to 99. Hang-ups occur when a
user is leaving a message if this parameter is set too low.
5. Set Routing boxes 3301-3305, 3101-3105, 3201-3205 to hang up if no digit is dialed. The
UCD overflow feature will not work if routing boxes are not set this way.
Note: All of these changes have been incorporated in build 8.5.10.1 and later.
4.5 Ensuring Optimum Call Handling Performance
SOLUTION: Apply the following settings to all DX-80 KSUs.
Call Handling Category 1 set:
Xfer_I Recall 60sec
Xfer_B Recall 60sec
Hold Recall SLT 5min
Hold Recall DEKT5min
Call Handling Category 3 set, VM Dialing Ratio:
Tone Time 60ms
Int_Dgt Time 60ms

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