Troubleshooting Installation Issues
108 Comdial October, ‘03
2. Assuming that:
• Company A will be using Routing Box 800 to answer incoming calls;
• Company B will use Routing Box 810, and
• Company C will use Routing Box 820.
Add the following lines to the top of the TRANS.TXT file.
a7byczd740 = 800
a7byczd741 = 800
a7byczd742 = 810
a7byczd743 = 810
a7byczd744 = 810
a7byczd745 = 820
a7byczd746 = 820
a7byczd747 = 820
Example 2: Incoming CO lines ring a UCD group first then re-route to Voice Mail if no one answers.
1. Set the Day answering positions to their respective UCD group numbers.
• CO Lines 1& 2 will be answered by UCD group 415
• CO Lines 3, 4, & 5 will be answered by UCD group 416
• CO Lines 6, 7, & 8 will be answered by UCD group 417
The following UCD group 6 (dir 415) will ring all phones approximately three to four rings, then re-
route to Voice Mail with the following in-band digits.
a9b2d63
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