Consilium CM2.2 - Save the bist Log to a USB Memory Stick; How to Report a Fault

User Manual 5User Instructions for Control Panel M 2.2
5100606_CFD5000 T - CM2.2_User Manual_T_EN_2023_E
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The system log files can be downloaded using an approved USB memory stick
(available from an authorised dealer).
CAUTION!
Do not remove the USB memory stick until the download is finished.
1 Connect the USB memory stick to the USB port on the Control M 2.2 panel.
2 Choose Menu » 6 Service Menu » 5 Save Syslog.
3 Press the key to save the systems log files to the USB memory stick.
4 The system will now download the system log files. Wait until this process is complete!
5 Disconnect the USB memory stick and copy the system log files to a PC.
File name example: sysLog_no_YYYY-MM-DD-xxxxxx
5.8.3 Save the BIST Log to a USB Memory Stick
A BIST log with information regarding the loop units can be downloaded from the
central unit. The log files contain information generated to check all connected
loop units, such as serial number, hardware version, software version and status.
NOTE!
The system must have been running for at least 5 minutes in order to get the periodic
BIST results from all connected loop units.
The BIST log files can be downloaded using an approved USB memory stick
(available from an authorised dealer).
CAUTION!
Do not remove the USB memory stick until the download is finished.
1 Connect the USB memory stick to the USB port on the Control M 2.2 panel.
2 Choose Menu » 6 Service Menu » 5 Syslog » 3 BIST log.
3 Press the key to fetch the BIST data.
4 Press the key to save the BIST log files to the USB memory stick.
5 The system will now download the log files. Wait until this process is complete!
6 Disconnect the USB memory stick and copy the BIST log files to a PC.
File name example: bistlog_no_YYYY-MM-DD-xxxxxx
5.8.4 How to report a fault
In case it is not possible to troubleshoot and solve a specific problem, please
contact Consilium or one of Consilium's authorized service offices by following
this checklist:
•
Describe the fault symptom, be specific.
•
Describe how the fault situation can be generated.
•
Attach a system log file.
(Instructions for download from the a Control M 2.2 can be found in section
Save the System Log to a USB Memory Stick, page 28).