Coviden Force FX - Responsibility of the Manufacturer; Returning the Generator for Service; Obtain a Return Authorization Number

8-2 Force FX Electrosurgical Generator C Service Manual
Responsibility of the Manufacturer
Covidien is responsible for the safety, reliability, and performance of the generator only
under the following circumstances:
•Installation and setup procedures in this manual are followed.
•Assembly operation, readjustments, modifications, or repairs are carried out by
persons authorized by Covidien.
• The electrical installation of the relevant room complies with local codes and
regulatory requirements, such as the IEC and BSI.
• The equipment is used in accordance with the Covidien instructions for use.
For warranty information, refer to the Limited Warranty in this manual.
Returning the Generator for Service
Before you return the generator, call your Covidien Representative for assistance. If you
are instructed to send the generator to Covidien, first obtain a Return Authorization
Number. Then, clean the generator and ship it to Covidien for service.
Obtain a Return Authorization Number
Call the Covidien Customer Service Center for your area to obtain a Return Authorization
Number. Have the following information ready when you call:
•Hospital/clinic name/customer number
•Telephone number
•Department/address, city, state, and zip code
• Model number
•Serial number
•Description of the problem
•Type of repair to be done