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Crow Shepherd - User Manual

Crow Shepherd
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SHEPHERD
Smart Home Security
INSTALLATION MANUAL
https://www.thecrowgroup.com/
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Summary

The SHEPHERD Architecture

Features and Capabilities

Details the capabilities of the SHEPHERD system.

Overview & Communication Capabilities

Front View and LED Indications

Describes the device's front view and explains LED status lights.

Rear View and Peripherals Architecture

Rear View

Details the physical rear view of the device and its connectivity ports.

Communication Architecture

Installing the SHEPHERD

Configuring the SHEPHERD

Web Installer Access

Instructions for accessing and utilizing the web installer for system configuration.

Quick Install Guide

User, Area, and Zone Setup

Guide on setting up users, areas, and wireless zones during initial installation.

Outputs and Report Channels

Outputs Configuration

Details on configuring and managing system outputs like sirens or smart plugs.

Report Channels Setup

How to configure different channels for sending event reports to monitoring stations.

Communication Settings

Network Connectivity (TCP;IP, Wi-Fi, GSM, DECT)

Settings for TCP/IP, Wi-Fi, GSM/GPRS/3G/4G, and DECT wireless device connectivity.

RF and Miscellaneous Communication Options

Configuration for RF settings and other communication-related panel options.

Voice Device (Audio Verification)

Voice Device Pairing and Operation

Step-by-step guide for pairing the DECT voice device and its operational use.

Call Scenarios & System Overview

Walk Test Procedure

How to perform a walk test for system verification and sensor functionality checks.

System Control and Management

System Control Functions

Operation of ARM, DISARM, and STAY modes for the security system.

End User Personal Web Page

Creating End User Accounts

Mobile Applications

Program Definitions & User Management

User Settings, Types, and Assignments

Parameters for user configuration, types, permissions, and assignments to areas/keypads.

Time Zone, Permissions, and Access Tags

Time Zone, Handset, and Permissions Settings

Configuration for time zones, handset assignment, and user permissions.

Access Tag Functionality

Detailed configuration and usage of access tags for system arming/disarming.

Areas Configuration

Area Names, Settings, and Timers

Configuration of area names, general settings, and delay timers for arming operations.

Zone and User Assignments

Zone to Area and User to Area Assignments

Assigning zones and users to specific areas for system control and activation.

Area Specific Settings

Time Zone, Signals, and Account Numbers

Assigning time zones, mapping signals to outputs, and configuring account numbers.

Beeps to Keypads

Configuring audible beeps on keypads for exit delay monitoring.

Zones Configuration

Zone Status Options

Status options for zones including active, stay mode, and two-trigger configurations.

Zone Working Modes and Special Zones

Zone Working Modes and Types

Configuration for zone operational modes and special zone types like handover and auto-bypass.

24-Hour Zone Types and Chime Settings

24-Hour Zone Configurations

Settings for 24-hour auto-reset, fire, water, gas, and temperature zones.

Chime and Key Switch Zones

Configuration for chime mode and zones functioning as key switches.

Zone Options and Camera Assignment

Zone Reporting and Soak Test

Options to disable alarm reporting, enable zone reports, and configure soak test mode.

Camera Integration

Assigning zones to trigger PIRCAM detectors for image capture.

Zone Key Switch and Alarm to Output

Zone Key Switch Functionality

Enabling zones to function as key switches for arming/disarming.

Alarm to Output Mapping

Assigning various alarm events from zones to trigger specific system outputs.

Alarm to Output Details and Zone Delays

Specific Alarm to Output Assignments

Assigning tamper, chime, near, and verified alarms to trigger outputs.

Zone Entry Delay Timers

Configuration of entry delay times for zones in armed and stay modes.

Radio Zones Configuration

Radio Zone Management

Adding, deleting, and configuring parameters for radio zones and detectors.

Zone Configuration Examples

Examples of configuring zones for specific detector types like PIR and magnetic contacts.

Detector Configuration Examples

Wireless PIR and Magnet Detector Settings

Configuration options for Wireless PIR and Door/Window Magnet detectors.

Wireless Camera PIR Configuration

Zone Re-trigger and Keypad Beeps

Zone Re-trigger Count

Configuring the re-trigger count for zone alarms to limit repeated activations.

Zone Alarm Beeps to Keypads

Configuring zone alarm sounds to be heard on keypads.

Output Settings

Output Behavior Settings

Settings for output behavior like constant state, mute, and monitoring.

Output Type, Time Zones, and Signals

Output Type and Time Zone Assignment

Configuring output types and assigning time zones to control output operation.

Signals to Output Mapping

Assigning specific alarm signals like Mains Fail or Tamper to outputs.

Specific Output Assignments

Tamper and Sensor-Watch to Output

Assigning tamper and sensor-watch alarms to trigger system outputs.

Duress, Walk Test, and Panic Alarms to Output

Assigning duress, walk test, and panic alarms to outputs for signaling.

Timing and Adding Outputs

Output Timing Parameters

Configuring delay and reset times for system outputs.

Add New Output Process

Steps involved in adding new radio output devices to the system.

Alarm to Output Mapping Details

Zone Alarm to Output Assignments

Assigning general zone alarms, stay alarms, and 24H alarms to trigger outputs.

Additional Alarm to Output Mapping

Tamper, Chime, and Entry Delay to Output

Assigning tamper, chime, and entry delay events to trigger system outputs.

Near and Verified Alarms to Output

Assigning near and verified alarm events to trigger system outputs.

Extender Configuration

Add and Configure Extenders

Process for adding extender devices and configuring their inputs and outputs.

Delete Extender Devices

Removing extender devices from the system configuration.

Report Channels Configuration

Channel Type Selection

Selecting the communication channel type (TCP/IP, Wi-Fi, GSM, SMS, VOICE).

Report Channel Settings

Channel Activation and Addresses

Activating channels, setting destination addresses, and defining protocols.

Channel Backup and Supervision

Configuring channel backup, restore times, and SIA null-event supervision.

Reporting Options and Area Account Numbers

Area Account Numbers

Assigning unique account numbers for each area for monitoring station identification.

Reporting Options Setup

Configuring which specific events (failures, alarms, bypasses) are reported.

Reporting Options Details

Reporting for Arm;Disarm and Access

Reporting arm/disarm signals, program mode access, and zone bypasses.

Reporting for Failures and Alarms

Reporting communication failures, output failures, and various alarm types.

Keypads Overview and Settings

Radio Keypads and Icon Keypad

Information on radio keypads and a visual overview of the SH-KP Icon Keypad.

Keypad Settings and Functions

Settings for keypad beeps, LED indications, and panic alarm voice call features.

Keypad Area, User, and Output Assignments

Keypad Assignments

Assigning keypads to specific areas and users for control.

Keypad to Output Linking

Linking keypads to control system outputs for activation/deactivation.

Add Keypad and Communication

Add Keypad Process

Steps involved in adding a new keypad to the system.

Communication Settings

Detailed settings for remote access, communication options, TCP/IP, GSM, and Wi-Fi.

DECT Device Configuration

DECT ULE Technology

Explanation of DECT ULE technology and its application requirements.

DECT Device Management

Enabling DECT, managing contact numbers, learning, and deleting DECT devices.

RF and Time Zone Configuration

RF and Repeater Settings

Settings for RF channels, jamming prevention, and managing wireless repeaters.

Time Zone Settings

General settings for time zone configuration, including start/end times and days.

Time Zone Details and Holiday Programming

Time Zone Start, End, and Day Settings

Defining the start/end times and active days for system time zones.

Holiday Programming

Programming holidays to override normal time zone operations.

Area and User Time Zone Assignments

Time Zone Assignment to Areas

Assigning time zones to areas for automated arming/disarming and STAY ARM operations.

Time Zone Control on Users

Managing user actions and access based on the active time zone.

Miscellaneous and Voice Device Commands

Miscellaneous and Chime Control

General miscellaneous settings and configuration for chime alarm behavior.

Voice Device Commands

Voice commands for controlling the system's ARM, STAY ARM, and output operations.

Panel Options and System Date;Time

Panel Security and Arming Restrictions

Security settings like installer codes, duress digits, and arming restrictions due to faults.

System Date, Time, and Compliance

Setting system date, time, and ensuring EN/UL compliance.

Timers, Delays, and Reporting

Timer and Delay Settings

Configuration of radio zone supervised time and two-trigger zone timers.

Reporting Delay Settings

Setting delays for reporting alarms, mains failures, and communication failures.

Voice Device Advanced Configuration

Voice Device Assignment

Assigning voice devices to areas and controlling system outputs.

Voice Device Commands

Voice commands for ARM, STAY ARM, and output control via voice device.

Walk Test Overview and System Test

Walk Test Functionality

Method for testing sensors without triggering false alarms and verifying system operation.

System Status and Information

Panel Info and Connection Status

Information about the panel's connection status via Ethernet, Radio, GSM, and Wi-Fi.

System Details and Notifications

Details on event notifications and system configuration.

Mobile Applications and User Guide

Appendix 1: Installer Event Log Messages

Crow Shepherd Specifications

General IconGeneral
BrandCrow
ModelShepherd
CategorySecurity System
LanguageEnglish