Vortex
78
Wiring Standards
Refer to section 3.6 for general cabling requirements.
In the UK and Europe the following standards apply regarding earthing and screens.
Refer to BS EN60079-14 for requirements on the earthing arrangement of the barrier
earthbar and the earthing of cable screens in the hazardous area.
Where galvanic isolators are used the connection of the 0V line to the chassis (at Vortex TP1
or at the external power supply if the power supply is non-isolated) and the chassis to earth
must be of high quality, low resistance and high integrity.
For installing sounders and other signalling devices into hazardous environments refer to the
device manufacturers data.
Warranty Statement
This equipment leaves our works fully tested. If within the warranty period of one year, the
equipment is proved to be defective by reason of faulty workmanship or material, we
undertake at our discretion either to repair or replace it free of charge, subject to the
conditions below.
Warranty Procedure
To facilitate efficient processing of any claim, contact our customer support team on 01235
557711 with the following information:
Your contact name, phone number, fax number and email address.
Description and quantity of goods being returned, including any accessories.
Instrument serial number(s).
Reason for return.
Obtain a Returns form for identification and traceability purpose. This form may be
downloaded from our website ‘crowconsupport.com’, along with a returns label, alternatively
we can ‘email’ you a copy.
Instruments will not be accepted for warranty without a Crowcon Returns Number
(“CRN”). It is essential that the address label is securely attached to the outer
packaging of the returned goods.
Units returned to Crowcon as faulty and are subsequently found to be ‘fault free’ or requiring
service, may be subject to a handling and carriage charge.
Warranty Disclaimer
The guarantee will be rendered invalid if the instrument is found to have been altered,
modified, dismantled, or tampered with. The warranty does not cover misuse or abuse of the
unit.
To Next Page
Loading...
Need help?
General
