76D-Link DCS-5029L User Manual
Section 5 - Troubleshooting
3. The image in the Live View is blurry or out of focus, what can I do?
You can manually adjust the focus. While watching the live view, rotate the focus adjustment ring (the ring surrounding the lens of the camera)
until the desired level of focus is achieved.
4. Why don’t the LEDs light up?
The power supply might be faulty. Conrm that you are using the provided DC 5V power supply for this camera. Verify that the power supply is
correctly connected. The WPS LED will only turn on if there is a WPS connection present, the camera may still be functioning correctly even if this
LED is not lit. If the camera is functioning normally, the LEDs may have been disabled. See “Admin” on page 63 for information about how to
enable the LEDs.
5. Why is the camera’s network connection unreliable?
If you are using a wired connection to connect the camera, there might be a problem with the network cable. To conrm that the cables are
working, PING the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar
to the following (…bytes = 32 time = 2 ms).
Another possibility may be that a network device such as a hub or switch utilized by the camera is not functioning properly. Please conrm the
power for the devices are well connected and functioning properly.
If you are using a wireless connection to connect the camera, be aware of the range limitations of the wireless N standard. Most wireless N devices
have a maximum indoor range of around 230 feet (70 meters). Also be aware that obstacles such as walls, oors, doors and other solid objects can
have an adverse eect on signal range.
6. Why does a series of broad vertical white lines appear throughout the image?
It could be that the image sensor has become overloaded when it has been exposed to bright light, such as direct exposure to sunlight or halogen
lights. Move the camera into a more shaded area immediately, as prolonged exposure to bright lights will damage the sensor.
7. The camera is producing noisy images. How can I solve the problem?
The video images might be noisy if the camera is used in a very low-light environment. Try switching to night mode if you are consistently monitoring
a low light area.
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