Trouble-Shooting
6-4
Operating Problems and Solutions
The following table identifies common operating problems and suggests solutions. If you
cannot resolve a problem, contact your dealer.
Problem Solution
The power does not turn
on.
Make sure that the power cord is securely connected to both
the printer and the battery. Make sure that the power outlet is
functional.
Turn the power off. Wait a minute and then turn the printer on
again. If the printer still has no power, contact your dealer.
The printer is on but it will
not print.
Make sure that the Ready indicator is lit. See “Operation of the
Control Panel” in Chapter 2, "Paper Handling".
If you use the interface cable make sure it is securely con-
nected to both the printer and the computer. Make sure that the
blue tooth is securely set.
If the Fault indicator is lit, load the paper. See Chapter 2, “Paper
Handling”.
Run the printer printing test. If the printing test executes nor-
mally, the problem is caused by the interface, the computer,
incorrect printer settings, or incorrect software settings.
Make sure that the printer Emulation selected in your software
is the same as the Emulation selected on the printer.
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