Verifying the new 2U DPE
Verify that the new 2U DPE is recognized by your system, and operating correctly
using the procedure that follows.
Procedure
1. In Unisphere, select System View.
2. On the Summary page, confirm that the system status is OK.
3. Select the Enclosures page.
4. Verify that the 2U DPE appears with OK status in the enclosure view.
You may need to refresh Unisphere by clicking on the refresh icon next to the
Enclosures view.
Select the DPE in the Enclosure dropdown menu and select the Front view of
the enclosure. Locate the new DPE shown in this enclosure view.
Figure 22 Healthy 25-drive DPE - example
If the system health monitor shows the part as faulted, contact your service
provider.
Returning a faulted part
We appreciate the return of defective material within 5 business days (for US
returns). For International customers, please return defective material within 5-10
business days. All instructions and material required to return your defective part were
supplied with your good part shipment.
Procedure
1. Package the faulted part in the shipping box that contained the replacement
part, and seal the box.
2. Ship the failed part to your service provider as described in the instructions that
were included with the replacement part.
3. (Optional) For more information about returning customer-replaceable parts,
from Unisphere, click Support > Replace Disk Drives, Power Supplies, and
Other Parts > Return a Part to display the part return instructions.
If your screen does not show the Return a Part option, contact your service
provider for instructions on what to do next.
Replacing a faulted 2U DPE
Verifying the new 2U DPE 29
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