Dexcom G5 Mobile - Page 346

Dexcom G5 Mobile System User Guide
344Troubleshooting
(Continued from previous page)
Device What you see Problem What you do
Smart Device:
In App
System display
device and
transmitter not
communicating.
See Chapter 9.
Don’t calibrate.
Wait 10 minutes.
Move display device
and transmitter within
20 feet of each other
without obstruction.
Wait another 10
minutes.
Smart device:
1. Restart smart
device.
If error remains:
1. Open your device’s
Bluetooth settings.
2. Delete all Dexcom
entries.
3. Pair your transmitter.
Receiver
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