Dexcom G5 Mobile - Page 348

Dexcom G5 Mobile System User Guide
346Troubleshooting
Applicator
Picture Problem What you do
Safety lock
stuck.
See Chapter 6.
Pull safety lock straight out:
• Away from your body
• Follow direction of safety lock up arrow
Collar won’t pull
up.
See Chapter 6.
Use force when pulling the collar up.
Check
white plunger is completely
down—flush to the applicator barrel.
Can’t remove
transmitter
latch.
See Chapter 6.
Don’t pull it straight off.
Hold sensor pod with one hand.
Twist transmitter latch with other hand to
break transmitter latch off.
Sensor pod
won’t stick.
See Chapter 6.
Put medical tape over sensor pod’s white
adhesive patch (for example, Blenderm).
Don’t place tape over the transmitter.