Dexcom G5 Mobile - Page 354

Dexcom G5 Mobile System User Guide
352Troubleshooting
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Device What you see Problem What you do
Smart
Device:
In App
Pairing failed.
See Chapter 6.
Check transmitter SN in
display device is correct.
If wrong:
Stop sensor session.
Re-enter correct transmitter
SN.
App:
Menu > Trans SN > Enter
correct SN
Receiver:
Settings > Trans SN > Enter
correct SN
If SN correct:
Contact Technical Support
(see Chapter 17).
Receiver
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