Dexcom G5 Mobile - Page 353

Dexcom G5 Mobile System User Guide
351Troubleshooting
Transmitter Error:
Device What you see Problem What you do
Smart
Device:
In App
Transmitter not
working.
Sensor session
automatically
stopped.
No sensor
glucose readings
displayed.
See Chapter 17.
Contact Technical Support
to report issue (Section 17.1).
Start checking BG value
using BG meter.
App:
Tap OK to confirm Alert.
Receiver:
Press select button to
confirm Alert.
Will not re-alert once
confirmed.
Order new transmitter.
Receiver
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