Dexcom G6 - Page 286

Dexcom G6
®
System User Guide
284Appendix E: Warranty
• Malfunctions resulting from the use of the receiver in conjunction with accessories,
ancillary products, and peripheral equipment, whether hardware or software, not
furnished or approved by Dexcom.
• Defects or damage from improper testing, operation, maintenance, installation, or
adjustment.
• Installation, maintenance, and service of products or services other than the CGM
system (which may be subject to a separate limited warranty), whether provided by
Dexcom or any other party; this includes your cell phone or smart device and your
connection to the Internet.
• A receiver which has been taken apart physically or which has had any of its
software accessed in any unauthorized manner.
• Water damage to the receiver.
• The receiver is not water resistant.
• Do not get the receiver wet at any time.
Dexcom’s Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to purchaser, any
defective receiver.
To return, you must send the receiver to an authorized Dexcom Technical Support
Department. Make sure you package the receiver adequately for shipping.
The return package needs to include:
• Receiver
• Sales receipt or comparable substitute proof of sale showing the date of purchase
• Receiver serial number
• Seller’s name and address
• Purchaser’s name and address for Dexcom to ship the replacement