DMP Electronics XT30 Installation Guide

Digital Monitoring Products XT30/XT50 Installation Guide
20
TROUBLESHOOTING
Troubleshooting
27.1 Troubleshooting Section
This section provides troubleshooting information for use when installing or servicing an XT30/XT50 system.
Problem Possible Cause Possible Solutions
Keypad displays “SYSTEM TROUBLE”
RESET Jumper is installed. RemovetheRESETresetjumper.
Openorshortonthegreendatawireto
thekeypad.
Checkforbrokenorshortedwiresbetween
thepanelandthekeypad.
Badkeypadorzoneexpanderisaecting
theGreendatawire.
Replacekeypadorzoneexpander.
Keypad keyboard is not functional.
Whenakeyispressed,onlyashort
beep is emitted.
Openorshortontheyellowdatawireto
thekeypad.
Checkforbrokenorshortedwiresbetween
thepanelandthekeypad.
Badkeypadorzoneexpander.isaecting
theYellowdatawire.
Replacekeypadorzoneexpander.
KeypadXMITGreenLEDiso
Panel is reset. RemoveRESETjumper.
FlashLoadenabled. RemoveLOADjumperandresetpanel.
KeypadRCVYellowLEDiso
Keypad/expanders are not connected to panel. Connect keypad/expanders.
Keypad/expandersaregreaterthaneight. Checkkeypad/expandersaddress.
Keypadbeepswhenkeysarepressed,
butwillnotallowtheusertoarmor
disarm,orentertheUserMenu.
Twoormorekeypadsareassignedtothe
same address.
Seteachkeypadonthesystemtoaunique
address.
PowerLEDiso. AC/Battery is not connected. Connect AC power and/or battery.
OvercurrentOVCLEDturnsRed Toomanydevicesattachedtoauxiliary. Maximum current draw is 500 mA.
WirelessGreenTXLEDiso. WirelessHouseCodeisnotprogrammed. ProgramHouseCodeinSystemOptions.
WirelessYellowRXLEDneverashes.
Transmittersarenotgettingthroughto
receiver.
Checktransmitterserialnumbers.
Movetransmittercloser.
IfXT30,replace1100seriesreceiver.
WirelessGreenTXandYellowRX
LEDsarebothonsteady
Panel is reset. RemoveRESETjumper.
FlashLoadenabled RemoveLOADjumperandresetpanel.
Keypad operates intermittently,
keystrokes may be missed, or display
does not update consistently.
Wirelengthmayexceedmaximum,
resultinginpoordataperformance.
Wirelengthcanbereducedoraheavier
gaugeused.
Apowersupplycanbeaddednearthekeypad.
See LT-2031, LX-Bus/Keypad Bus Wiring
Application Note for more information.
27.2 Common LCD Keypad Displays
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible
Solutions column to correct the problem.
Message Meaning Possible Solutions
INVALIDCODE Theusercodeenteredisnotrecognizedbythesystem. Checktheusercodeandtryagain.
CLOSINGTIME
Thesystemwasnotarmedatitsscheduledclosing
time.
Usersstillonthepremiseshouldarmthesystemor
extendthescheduletoalatertime.
AC TROUBLE ThesystemACislowormissing.
CheckthattheACconnectionsaregoodfromthe
transformer.
BATTERY TROUBLE TheSystembatteryiseitherlowormissing. Checktoseethatbatteryandconnectionsaregood.
SYSTEM BUSY
Thesystemisperforminganothertaskwitha
higherpriorityorisbeingRemoteProgrammed.
Waitafewmomentsforthesystemtocomplete
thetask.MakesuretheRESETjumperisnotonthe
panel.Ifthemessagedisplaysforseveralminutes,the
keypadisnotreceivingpollingfromthepanel.
TRANSMIT FAIL
Thepanelhasattemptedtocommunicatewith
thecentralstationmultipletimesandhasnot
succeeded.
Verifyyourcommunicationtype,accountnumber,
andphonenumber.Makesurethetelephonelineis
connectedandworkingproperly.

DMP Electronics XT30 Specifications

General

Brand	DMP Electronics
Model	XT30
Category	Control Panel
Language	English