Doble TDR900 User Guide
72A-2612-01 Rev. A 09/06
65
Chapter 7
Technical Support and Troubleshooting
This section should help with most problems if you are having trouble with your Doble
TDR900 Test Set. In addition, you can always call Doble for support or e-mail
TDRsupport@doble.com
.
7.1 PC
The Doble TDR900 test set requires the T-Doble software running on a computer
connected to the test set. The minimum PC specification is given in Table 1.
Specification Requirement
Processor 866 MHz
Operating System Windows 2000, XP
RAM 256 Mb
Hard Drive Free Space 20 Mb for application
Communications Ethernet crossover cable
Table 1. Minimum PC Requirements
7.2 Installing Software on a PC
The T-Doble software is loaded on to your PC using standard software load procedures.
As part of the load, the Microsoft.Net™ framework is installed on your machine if it is
not already present. This will fail to load if there is insufficient disk space available.
Do NOT install the software to a network drive or to an image of a network drive – these
will not be available in the field and data will not save.
7.3 Checking Communication between PC and TDR900
The user PC with TDR900 software needs to be connected to the TDR900 using a
network cable and crossover adapter or a plain crossover cable. Use of a standard
network cable without adapter will not allow communication and timing tests may not be
made.
When the PC and TDR900 are connected for the first time, the PC should identify new
hardware connected. The device driver is on the CD with the supplied software.
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