Thermaprint 64 User Manual
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If the ramp does not seem to help the feeding process as it should after placed as shown,
move it slightly either forward or back as necessary until it reaches the desired feeding
performance. If supplied with a 1” wide ramp, it will likely need to be placed between the
agitator wheel and the wall of the printer.
Separator
The separator is a fixed wheel used to limit one piece of product entering the printer at a
time. This should be set correctly when you receive the machine. It is possible that
product thicknesses change or that the separator could get adjusted by accident. If this
happens the separator will need to be either raised or lowered. To raise the separator turn
the silver separator knob clockwise. To lower the separator, turn the knob
counterclockwise. If the product is double feeding (more than one coming through at a
time) the separator wheel needs to be lowered to restrict a second one from coming
through. If the product will not feed the separator may need to be either raised or
lowered. Try lowering it first. It is possible the product needs the pressure from a surface
above in order to be fed into the printer. If nothing changes after lowering it, try raising it
gradually. Adjusting the separator can make big differences in feeding very quickly so
small adjustments needs to be made to ensure feeding well. The knob should only be
turned 1/32-1/16 of a full rotation at a time. Larger movements could cause feeding to go
from no product entering the machine to double feeding in a single movement.
The separator comes in two materials: blue urethane and grey, low-density, urethane.
Generally, the blue separator is used for most products: Tyvek pouches, cardstock,
medical paper, other paper stock, plastic placards, envelopes, plastic pouches, and foil
pouches. The grey separator is used for Tyvek lids. The separator will need to be
changed depending on material type being printed. This is accomplished with the
procedure in the Maintainence Section.
Software Settings
No matter what software you are using to send a job to the printer, there are several
settings that need to be set correctly to ensure proper printing.
Printhead temperature: This setting is located inside of the driver and can be
found in the print dialogue box usually under document properties, settings, or
something else similar depending on the software being used. It is usually labeled
as print contrast or darkness although sometimes it is called temperature. The
temperature that should be used depends on the ribbon being used and the
material type being printed on. For a list of the most common optimal
temperatures for our most popular ribbons, please see “Heat Settings” in
Appendix A.
Print Speed: Different print speeds can affect the quality as well as the durability
of the printing. The print speed is set inside of the driver and can be found in the
print dialogue box usually under document properties, settings, or something else
similar depending on the software being used. It should be labeled as “Speed” or
something similar depending on the software being used. The default speed used
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