W2940305    Rev 07    8/2019    Dover Fueling Solutions  137 
Appendix N: Warranty Registration 
N.1  Warranty Registration Instructions 
The equipment used at this site must be registered prior to contacting DFS for warranty 
service.  Sites can be pre-registered prior to installation by a DFS Authorized Service 
Organization (ASO) via the on-line registration system OR through completing the Section 1 
portion of the form, at the end of this manual, and sending it to DFS (for non-ASOs).  Pre-
registration of a site helps to expedite warranty service in case it is needed.  Please allow 2-3 
days after receipt of the information for pre-registration.  Final registration, which requires all 
of the information pertaining to the site including Start-Up date and equipment serial 
numbers, must be completed within 7 days of the completion of the Start-Up using the same 
aforementioned methods.  
The installed date, which identifies the start of the equipment warranty, will be entered as 
either: 
A.  The actual date of install provided by the Installing Contractor.  
– OR – 
B.  30 days from the date of the Pre-Registration.  
Regardless of the method used to determine the start date, all DFS standard warranty terms 
and conditions still apply.  Fleet equipment is are entitled to one year of full warranty 
coverage from the installed date, not to exceed 18 months from the date of shipment from 
DFS. 
NOTE:  Any replacement parts or service must be performed by a DFS Authorized Service 
Organization (ASO).  If you are not an ASO, you must call 1-800-289-2963 to get 
service. 
N.2  Warranty Registration Definitions 
  End User Company Name: Name of the end user (Company) where the equipment is installed 
(e.g. “City of Anytown”, “Big Food Distributing”, etc. 
  Equipment Location: Facility name, such as “Anytown Maintenance Facility.” 
  Address, City, State, Zip Code: Address of equipment location. 
  Phone: Telephone number at the site. 
  Start-up Date: Date equipment was commissioned. 
  Model Number: Model number of equipment from identification tag on equipment. 
  Serial Number: Serial number of equipment from serial number tag on equipment.