Drobo 8D User Guide 117
1.7.9 Getting Diagnostics on Drobo 8D
You can view and print an encrypted diagnostic file about the Drobo 8D.
1. In Drobo Dashboard, click the Help & Support option on the Navigation menu. The Help and
Support page opens.
2. Select the appropriate Drobo device from the drop-down list at the bottom of the screen (not
Drobo Dashboard) and then click the Get Diagnostics button.
3. In the Problem Description text box type in a description of your issue, if you have support
incident number please include it and then click Send button.
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