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Dukane SCR+ User Manual

Dukane SCR+
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Model
SCR+
Document No. 427-07-00017 (04)
Telephone Operation Manual
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STARCall, STARCall Plus, STARCall Fusion,
and StarCare Systems

Table of Contents

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Dukane SCR+ Specifications

General IconGeneral
BrandDukane
ModelSCR+
CategoryTelephone System
LanguageEnglish

Summary

General Information

Introduction

Overview of Dukane STARCall communication systems and features.

System Features and Controls

Covers System Priorities, Password Control, Fusion Feature Set, Class of Service, Hunt Groups, Account Codes, IVR, Toll Restriction.

ATEL Description and Features

ATEL Overview and Components

Introduces the Dukane Model 7A1110 ATEL and its physical parts.

ATEL Keys and Functions

Details keys like Talk, Speaker Phone, Dedicated Function Keys, and F1-F8 keys.

ATEL Programming and Settings

Covers diagnostic modes, key verification, programming function keys, and volume adjustments.

Standard Telephone Operations

STEL/CTEL/DTMF Operations

Explains operations for Standard, Caller-ID, and DTMF telephones.

Basic Telephone Functions

Covers Placing a Call-In, Off-Hook Duress, Direct Calls, and Off-Hook Pages.

Using the System

Speaker Station Calls

How to call and answer calls from speaker stations.

Telephone and Outside Line Operations

Covers Calling Telephones, Outside Line Access, Call Holding, Call Transferring, Call Conferencing, and Call Forwarding.

Paging and Audio Distribution

Procedures for making pages and distributing tones/audio to speakers/zones.

System Time, Date, and Schedules

Procedures for setting system time, date, and managing schedules.

Call Button Operations

Call-In Management

Covers Call-In Priorities, Placing and Canceling Call-Ins.

700 Codes Quick Reference

Programmable Function Keys Reference

Software Versions

System Embedded Software

Lists required system embedded software versions.

System Configuration Software

Lists required system configuration software versions.