Dukane SCR+ - System Acronyms; Related Documentation

System Acronyms
The acronyms listed below appear throughout this manual.
ATC-E Administrative Telephone Card, Expanded
ATEL Model 7A1110 Administrative Telephone
BTC-P Balanced Telephone Card, Protected
BTC-E Balanced Telephone Card, Expanded
CTEL Caller ID equipped Telephone
DTMF Dual-Tone Multi-Frequency
KSU Key Service Unit
MDS Maintenance and Diagnostic Software
NIC Network Interface Card
PBX Private Branch Exchange
RAPID Remote Programming and Diagnostics Software
STC-E Standard Telephone Card, Expanded
STEL Model 7A1111 (or equivalent) Standard Telephone
TIC Trunk Interface Card
COC Central Office Card
TCM Trunk Caller ID Module
Related Documentation
The following manuals contain additional information on the STARCall, STARCall
Fusion, and StarCare Systems. The latest revisions are available from Dukane Communi-
cation Systems, Warrenville, Illinois. Some of these documents are also available through
our web site to registered Dukane distributors at www.dukane.com/csd and go to
“For Distributors.”
•
STARCall, STARCall Plus, StarCare System Installation Manual, document number
427-06-00034
•
SW-4000 STARCall Fusion Server Installation Manual, document number 3100664
•
SW-4000 STARCall Fusion Server Installation Quick Start Guide, document number
3100684
•
SW-4000 STARCall Fusion PC Attendant Operation Manual, document number
3100652
•
SW-4000 STARCall Fusion IVR Operation Manual, document number 3100663
•
SW-4000 STARCall Fusion Station Message Detail Reporting (SMDR) Operation
Instructions, document number 3100683
•
Remote Maintenance Utility (RMU) Programming Manual, document number
427-09-00005
•
STARWare Software Quick Reference Guide (for STARCall Plus), document number
427-07-00046
•
StarCare SC-2000 Software Quick Reference Guide, document number 427-07-00045
2 SCR+ Telephone Operation Manual
Introduction