DuraLabel.com | 800.788.5572
9.7 Printing is not Aligned Correctly | 43
TROUBLESHOOTING
9.4 Printing Stops while Printing Die-cut Labels and
LED Blinks Red
Possible Cause: Gap sensor has not been initialized.
Solution:
A. Turn power OFF and wait 5 seconds.
B. Hold down Feed button while powering printer ON.
C. The LED will blink red 5 times, amber 5 times, green 5 times, green/amber 5
times, then red/amber. Release the Feed button when the LED starts blinking red/
amber. The printer will feed supply as it calibrates.
9.5 LED Blinks Green after Label is Printed
Possible Cause: Supply has been paused. Feed button was pressed during printing.
Solution: Press the Feed button again to resume printing.
9.6 After Printing a Label, Printer Dispenses Extra Supply
and LED Blinks Red
Possible Cause: Printer is set to “Labels with Gaps,” while loaded supply is continuous
feed.
Solution:
A. Open the Devices and Printers folder.
B. Right-click on Graphic Products DuraLabel PRO/PRO 300.
C. Select Printing Preferences.
D. Select the Stock tab.
E. Under Media Settings, change Type to Continuous.
F. Click Apply, then OK.
9.7 Printing is not Aligned Correctly
Possible Cause: Adjustable label guides are not securing supply properly.
Solution: Move guides toward each other to secure supply.