TelevisGo Page 65/68
• Function busy message: to avoid blocking TelevisGo functions, always use the logout button to exit the application. If you
don't do this, the functions will remain busy until the WEB session times out (20 minutes), preventing them from being used
by other users.
• Naming controllers: the pages used to select devices/resources for accessing various system functions (parameters, RVD,
etc.) offer the option of applying filters.
These filters apply to the “Long Name” of the device/resource in question.
To simplify selection by applying filters, we recommend the application of mnemonic "naming" (easily recognizable).
Sample naming is illustrated below:
• Frozen foods cabinet 1
• Frozen foods cabinet 2
• Frozen foods cabinet n
• Vegetable cabinet 1
• Vegetable cabinet 2
• Vegetable cabinet m
• Positive temperature controller
• Negative temperature controller
This makes it easy to identify all devices within a group (e.g. frozen foods cabinets) simply by entering the string "frozen" in
the filter; controllers can be identified using the string "Controller".
The same concept can be applied to the naming of individual device resources / alarms.
• Alarm detail: why is there an action when an alarm occurs, and not the action associated with the alarm reset?
This happens when a category or action connected to the same alarm management category is removed.
The system is no longer able to perform the activity associated with resetting that alarm.
• Why does the system carry out an action associated with an alarm category, even if the validity period has elapsed?
This happens if an alarm instance begins within a validity period.
Management also continues during the alarm reset phase, even if this occurs outside the validity period.
• Why are some strings sometimes missing when I update drivers?
This happens because updating drivers does not update dictionaries as well.
To update dictionaries, go to the updates WEB page and update dictionaries (see "Update" section).
12. FAQS
To Next Page
Loading...
