Elmo PX-10E - ➎ Trouble Shooting

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➎ TROUBLE SHOOTING
◆ SYMPTOMS AND CONFIRMATION
Check the following items. If any abnormality is found, consult the dealer from whom you
purchased the PX-10E/30E or our nearest branch/office.
Symptom
Possible cause/ remedy
No image is displayed.
・The cable is not correctly connected.
・The AC power cord is disconnected from the wall outlet.
・The AC adapter is disconnected from the power inlet of the PX-10E/30E.
（⇒P.20）
・The power is not on. (Power button: lit in blue)
・If you turn on the power immediately after turning it off, the PX-10E/30E may not
start. Wait for several seconds after turning the power off, and then turn it back on.
・Reconnect the AC power cord.
・Zoom is set to the TELE side, displaying only the white or black part of the
document.（⇒P.21）
・Wrong input source is selected. Set the correct input source from the Select image
menu.（⇒P.26）
・The output resolution setting of the connected monitor or projector does not match
that of the PX-10E/30E. Check the output resolution setting of the monitor or
projector.（⇒P.27）
・If the image is not displayed on the monitor properly when the resolution setting is
set to Auto, change the resolution setting to other than Auto.
・The HDMI Input does not support HDCP. No image will be displayed when an
HDCP-compatible device is connected.
The recording stops.
・If the HDMI cable is disconnected from the monitor or the power of the monitor is
turned off during recording when the resolution setting is set to Auto, the
PX-10E/30E will recognize that the resolution setting has been changed and the
recording will stop.
Set the resolution setting to other than Auto to continue the recording.
The output image
(resolution) changes
automatically.
・The resolution setting is set to Auto. When the resolution setting is set to Auto, the
output resolution is automatically changed based on the information from the
connected device.（⇒P.27）
No image is displayed
from the USB port.
・No image will be output from the USB port when the USB mode is set to “Mass
storage (file transfer)”. Check the USB mode and select “UVC (image output)” from
the System Setting.（⇒P.28）
The image is out of
focus
・NThe document (subject) is too close to the lens. Move the document (subject)
slightly away from the lens.
The image is too dark.
・The intensity of the lighting is insufficient. Turn on the LED lighting with the
Brightness button in the operating panel or adjust the Iris. （⇒P.24、P.25）
・Press the [ / ] buttons on the remote control to adjust the brightness.
The image is striped.
・This may be interference fringes between dots of printed matter and TV scanning
lines or CMOS pixels. Changing the shooting range may improve the problem.
・Vertical stripes may appear on an LCD projector image. Manually adjusting the dot
clock at the projector side may help the problem.