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The displayed UVC
image contains images
other than the camera
image.
・The software and OS you are using or the connection status may be causing
images other than the camera image to breakthrough while displaying the camera
image. This problem can be solved by reconnecting the device or restarting the
software.
A software error
message appears and
the UVC image is not
displayed.
・If it is taking too much time for the preparation of the image output, the software
may determine this to be an error. Restart the product, reconnect it to the
computer, and then start the software.
The UVC image fails to
be output.
・Disconnect the USB cable, restart the software, and then connect the USB cable
again.
・If UVC image still fails to be output after restarting, contact the software vendor and
ask if the software you are using supports MJPEG.
・When you stop the USB camera app while the video is output from the USB port,
wait at least 5 seconds before restarting the camera app.
・When you disconnect the USB cable while the video is output from the USB port,
wait at least 5 seconds before reconnecting the USB cable.
Some buttons on the
operating panel or
remote control cannot
be used in the USB
mode (UVC).
During UVC streaming, it is not possible to record camera images, display
thumbnails, or playback of still images or videos.
About the light (LED lighting)
The brightness of the LED lighting will diminish with long-term use. If its brightness has
significantly diminished, consult the dealer from whom you purchased PX-10E/30E or our nearest
branch/office for replacement (subject to charge).
About long-term usage of this product
Due to the lifetime of its parts, if PX-10E/30E is used for longer than the warranty period, its
performance and quality may deteriorate. In this case, we will replace the parts for a charge.
Consult the dealer from whom you purchased this PX-10E/30E or our nearest branch/office.
About USB connection with xSyncBoard
When connecting the PX10E/30E and xSyncBoard via USB for UVC streaming, use the USB2.0
port of xSyncBoard.
UVC streaming is not available when connected to the USB3.0 port of xSyncBoard.
The model numbers of xSyncBoard that support UVC of the PX10E/30E are as follows:
S55E1 / T65EC / S65E1P / S70E1 / S70E1P / T75EB
Electronic zoom during UVC streaming
The electronic zoom is not available while displaying a UVC image of VGA (640x480) resolution.
About UVC streaming with xSyncBoard
If UVC streaming does not begin after the USB camera app of xSyncBoard is started, disconnect
the USB cable and then reconnect it.
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