Troubleshooting 391
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Your paper may be moist or
damp.
This printer is sensitive to moisture
absorbed by the paper. The higher the
moisture content in the paper, the
lighter the printed output. Do not store
paper in a humid or damp
environment.
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too rough,
printed characters may appear
distorted or broken. Smooth,
high-quality copier paper is
recommended for best results. See
“Available paper types” on page 414 for
information on choosing paper.
Completely blank pages
Cause What to do
There may be no toner in the
developer cartridge.
If the toner status in the EPSON Status
Monitor 3 utility indicates that the
amount of toner is low, see “Developer
Cartridge” on page 306 for information
on replacing the developer cartridge.
The developer cartridge is not
installed correctly.
Check that the developer cartridge is
installed as described under
“Developer Cartridge” on page 306.
The problem may be with your
application software or
interface cable.
Print out a status sheet through the
printer driver. If blank pages continue
to appear, the problem may be with the
printer. Turn off the printer and contact
your dealer.
The printed image is light or faint
Cause What to do
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