412 Troubleshooting
There is paper jammed at the
optional 500-Sheet Lower
Paper Cassette Unit A4.
See “Paper jam — 500-Sheet Lower
Paper Cassette Unit A4 (EPL-6200
only)” on page 382 to clear the jammed
paper.
Problems printing with the Duplex Unit
Cause What to do
The Duplex Unit may not be
installed properly.
See “Installing the Duplex Unit” on
page 288 for instructions on installing
the unit.
The printer does not recognize
the Duplex Unit.
Make sure that you have specified the
correct settings for Installed Options
under the Optional Settings tab in the
printer driver.
Printing is carried out only on
one side of the sheet.
Make sure the Duplex check box is
selected in the printer driver.
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