4.
Click the
icon, and then add your scanner on the Add Network Scanner screen.
If you cannot search for the scanner or cannot scan even if the correct scanner is selected, see the related
information.
Related Information
& “Cannot connect to a Network” on page 157
& “
e
Scanner Cannot Connect by USB” on page 159
& “Cannot Scan Even
ough
a Connection has been Correctly Established” on page 159
Cannot connect to a Network
e problem could be one of the following issues.
Something is wrong with the network devices for Wi-Fi connection.
Solutions
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then scanner. Move the
scanner and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
Devices cannot receive signals from the wireless router because they are too far apart.
Solutions
Aer
moving the computer or the smart device and the scanner closer to the wireless router, turn
o
the
wireless router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
& “When Replacing the Wireless Router” on page 178
The SSIDs connected from the computer or smart device and computer are dierent.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to dierent SSIDs, you cannot connect to the wireless router.
Solving Problems
>
Problems Starting Scanning
>
Cannot Start Scanning from Computer
157