Epson Expression 10000XL User Manual

72 Solving Problems
The scanner doesn’t scan your
image.
■ Make sure the scanner is ready to
scan. Wait until the Ready light
stops flashing and remains on.
■ Check the Windows Device
Manager. If there are any
Unknown Device icons, select
them and click
Remove or
Uninstall.
■ If you’re using imaging software,
such as Adobe Photoshop
Elements, make sure you select
EPSON Expression 10000XL as
your scanner or import source.
■ Make sure you have enough
memory to scan your image. If
you’re scanning a large image or
scanning at a high resolution,
close any unnecessary programs.
Try scanning at a lower resolution,
or select part of the image to scan.
If you still cannot scan, you may
need to upgrade your RAM.
■ If you’re using the optional
automatic document feeder, run
EPSON Scan in Office Mode or
Professional Mode, and select
ADF - Single-sided or
ADF - Double-sided
as the
Document Source. Also, make
sure the original document is
inserted face-up.
Pages jam in the automatic
document feeder.
Remove the jammed pages, following
the instructions on page 61.
The automatic document feeder is
running too slowly.
Check the high-speed switch and
make sure it’s in the upper position
(see page 57).
You cannot scan film with the
transparency unit.
■ Make sure the reflective document
mat is removed.
■ Make sure the tranportation lock
on the TPU is turned to the
Unlock position (see page 47).
The scanner doesn’t start when you
press the a Start button.
■ In Windows, check the Events tab
in the scanner’s Properties
window. Make sure
Take no
action
or Disable device events
is not selected.
■ On Macintosh systems, the
a Start button opens EPSON
Scan. You cannot assign another
application to it.

Epson Expression 10000XL Specifications

Resolution

optical resolution	2400 dpi
maximum resolution with Micro Step Drive technology	2400 x 4800 dpi
interpolated resolution	12, 800 x 12, 800 dpi

Power

voltage	AC 100V-120V, 220V-240V
frequency	50-60Hz
power consumption operating without optional unit	45W
power consumption operating with optional unit	55W
power consumption sleep mode without optional unit	6W

Operating Environment

operating temperature	41ºF to 95ºF (5ºC to 35ºC)
operating humidity	10% to 80% (no condensation)
storage humidity	10% to 85% (no condensation)

Interface and Connectivity

interface	USB 1.1/2.0, IEEE 1394 (FireWire), optional Ethernet
system compatibility	Windows 98SE, 2000 Me, XP; Macintosh OS 9.1 or later

Weight and Dimensions

maximum scan area	12.2" x 17.2" (310mm x 437mm)
width	25.8" (656mm)
depth	18.0" (458mm)
height	6.2" (158mm)
weight	28.7 lb (13 kg approx.)