134 Problem Solver
R4CC530
long.bk Rev. E
A5 size TROUB.fm
6/23/03
L
Proof Sign-off:
ABE J. Hashimoto, S. Yamamoto
H. Kimura
S. Halvorson
c
Caution:
Do not turn off the printer while it is printing the hex dump.
Always press the Pause button to stop printing and the
Load/Eject button to eject the printed page before you turn off
the printer.
Problems and Solutions
Most problems you may encounter while operating your printer
have simple solutions. Use the information in this section to find
the source of and solution to printer problems that occur.
Determine the type of problem that occurred, and see the
appropriate section below:
You can also use the self test to determine whether the printer or
the computer is causing the problem. See “Printing a Self Test” on
page 131 for instructions on printing a self test. To pinpoint
communication problems, experienced users may want to use the
printer’s hex dump mode described in “Printing Hex Dump” on
page 132.
To clear a paper jam, see “Clearing Paper Jams” on page 151.
“Power supply problems” on page 135
“Paper loading or feeding problems” on page 136
“Printing position problems” on page 138
“Printing or printout quality problems” on page 141
“Network problems” on page 146
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