Problem Solver 155
R4CC530
long.bk Rev. E
A5 size TROUB.fm
6/23/03
R
Proof Sign-off:
ABE J. Hashimoto, S. Yamamoto
H. Kimura
S. Halvorson
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For users in North America
If you purchased your printer in the United States or Canada,
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
listed in the following table:
To speak directly to a technical support representative, dial:
(562) 276-4322 (U.S.), or (905) 709-2170 (Canada), 6
AM to 6 PM,
Pacific Time, Monday through Friday. Toll or long distance
charges may apply.
Before you call, please have the following information ready:
❏ Product name
❏ Product serial number (located on the back of the printer)
Service Access
World Wide Web From the Internet, you can reach EPSON
Support at http://support.epson.com. At this
site, you can download drivers and other files,
look at documentation such as product
brochures and user manuals, and access
troubleshooting information.
EPSON Internet FTP Site If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name anonymous and your e-mail
address as the password.
EPSON E-MAIL Technical
Support
To receive technical advice through e-mail, go
to http://support.epson.com and complete
the form under the troubleshooting tab, as
requested.
Automated Telephone
Services
A variety of automated help services are
available 24 hours a day, seven days a week.
To use these services, you must have a touch
tone telephone and call (800) 922-8911.
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